Program Analyst (IT Navigator) (Short-Term)

Maricopa Community College district; Phoenix (AZ); Presencial; USD 53 000 - 69 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tuition Reimbursement

Flexible Work Schedules

ASRS Pension (retirement)

Resumo da oferta

Maricopa County Community College District (MCCCD) is seeking a Program Analyst (IT Navigator) to expand Work-Based Experience opportunities and strengthen industry partnerships. The role builds relationships with employers and coordinates programs to connect students with IT careers.

The grant-funded assignment supports planning, development, and evaluation of program goals, using IT tools to manage data and day-to-day operations.

Qualificações

• Bachelor's Degree from a regionally accredited institution and two years of experience coordinating or administering education/workforce development programs.
• Equivalent combination of degree and full-time work experience may be considered.

Responsabilidades

• Recruitment, outreach, and enrollment for Work-Based Experience programs to boost student participation.
• Student advising and workforce readiness to help students meet career goals.
• Develop and maintain IT employer relationships and coordinate engagement events.
• Coordinate programs and cross-functional activities with faculty, leadership, and community partners.
• Research, analyze program data, monitor KPIs, and prepare progress reports.

Conhecimentos

Program management

Student advising

Stakeholder engagement

Data analysis

Formação académica

Bachelor's Degree

Master's degree (desired)

Ferramentas

Canvas

SIS

Microsoft Office

Salesforce

PeopleSoft

Descrição da oferta de emprego

Program Analyst (IT Navigator) (Short-Term)

Job ID: 323416

Location: Phoenix College

Full/Part Time: Full Time

Regular/Temporary: Regular

Salary Range

$53,050.25 - $68,964.82/annually, DOE

Grade

114

Work Schedule

Fall/Spring Hours: Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm

Some evenings and weekends may be required.

Funding Information

This is a grant funded assignment with a projected end date of 06/30/2027 with renewal based on available funds and the needs of MCCCD.

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Campus Statement

Situated in central Phoenix, Arizona, Phoenix College (PC) welcomed its inaugural class of students on September 13, 1920. A comprehensive community college with over 17,000 students and more than 150 degree and certificate programs, including two bachelor's degrees, Phoenix College embraces a student-centered approach to ensure quality teaching and learning. PC is a designated Hispanic Serving Institution (HSI) and is nationally recognized with the Seal of Excelencia. In 2025, PC was named as one of the top 16 community colleges in the nation as a Most Promising Place to Work by the National Institute for Staff and Organizational Development (NISOD). Join our top-tier faculty and staff as we innovate and lead in higher education.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services
• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

Help connect Phoenix College students to real-world opportunities in the technology industry!

This position plays a key role in expanding and strengthening Work-Based Experience (WBE) opportunities and community partnerships that prepare students for careers in information technology (IT). The role builds relationships with employers and community partners, coordinates assigned programs and projects, and helps turn workforce needs into meaningful experiences for our students.

The position supports the planning, development, and implementation of program goals and objectives; conducts research and analysis to inform program activities; and uses current information technology application software to support day-to-day work. This is an opportunity to make a direct impact by connecting students with experiences, partnerships, and resources that help them move from the classroom into the workforce.

This is a grant funded assignment with a projected end date of 06/30/2027 with renewal based on available funds and the needs of MCCCD.

Essential Functions

20% - Recruitment, Outreach, and Enrollment: Develops and implements outreach and recruitment strategies to increase student awareness, participation, and enrollment in Work-Based Experience (WBE) opportunities. Markets program services, engages prospective students and community partners, conducts follow-up, and coordinates participant onboarding and orientation to support successful program entry.

20% - Student Advising, Coaching, and Workforce Readiness: Provides workforce-focused advising and coaching to help students identify career goals, navigate program requirements, and prepare for employment opportunities in the information technology (IT) industry. Monitors student progress, coordinates referrals to appropriate college and community resources, and provides case management and retention support to promote student persistence and successful program completion.

20% - Industry Partnerships and Program Engagement: Develops and maintains relationships with IT employers, industry representatives, and community organizations to expand Work-Based Experience opportunities and align program activities with workforce needs. Coordinates employer engagement activities, hiring events, industry meetings, and other initiatives that connect students with career exploration, experiential learning and employment opportunities.

20% - Program Coordination and Cross-Functional Collaboration: Coordinates assigned programs, projects, and activities that support WBE goals and objectives. Collaborates with faculty, college leadership, student services, district teams, employers, and community partners to facilitate program implementation, align resources, address operational needs, and strengthen pathways between academic preparation and workforce opportunities.

10% - Research, Data Analysis, and Program Evaluation: Conducts research and analyzes program data, including enrollment, participation, retention, completion, and employment-related outcomes, to assess program effectiveness and identify trends, needs, and opportunities for improvement. Prepares reports, monitors key performance indicators (KPIs), and uses findings to inform program planning, evaluate progress toward established goals, and recommend improvements to program activities and services.

10% - Program Administration, Documentation, and Compliance: Maintains accurate program records, participant documentation, and administrative systems to support effective program operations and reporting. Coordinates scholarship-related support and associated documentation, monitors applicable grant and institutional requirements, and utilizes current information technology applications to manage program information, track activities, and support compliance with established policies, procedures, and reporting requirements. Performs other duties as assigned.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in Education, Business, Information Technology and Two (2) years of experience coordinating or administering education, workforce development, student support, or employment-related programs, including participant services, stakeholder engagement, and program tracking or reporting. Experience in an educational setting is preferred.

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

1. Master's degree or higher in Computer Information Systems, Cybersecurity, Computer Science, or Information Technology.
2. Experience conducting outreach and engaging a broad range of student populations in an educational setting.
3. Three (3) or more years of experience with current application software using a PC platform such as Canvas, SIS, Microsoft, AI, PeopleSoft, Salesforce, or comparable systems.
4. Experience coordinating programs, projects, or activities involving multiple stakeholders.
5. Experience providing student advising, career coaching, case management, or workforce readiness support.
6. Experience researching industry trends and best practices and developing reports, written materials, or presentations.
7. One (1) year of full-time, relevant MCCCD experience within the previous two (2) years.

Special Working Conditions

• MCCCD does not sponsor individuals for any type of work visa.
• All candidates must submit a resume and cover letter; and it is preferred that unofficial transcripts be submitted as well (if applicable).
• This is a grant funded assignment with a projected end date of 06/30/2027 with renewal based on available funds and the needs of MCCCD.

ADA AND OTHER REQUIREMENTS

Positions in this class typically require: typing, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Posting Close Date

Apply on or before 11/09/2026 to be considered.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, available at this link Clery Act.