Training and Adoption Specialist

MacMore LLC.; McLean (VA); Hybrid; USD 34,000 - 62,000; Part time

Job summary

MacMore LLC. is seeking an Experienced Training and Adoption Specialist for a pending FCA contract, based in the Washington, D.C. metro area with primary work at FCA headquarters in McLean, Virginia.

This part-time role focuses on building and delivering tailored training programs for stakeholders and ensuring smooth user adoption. You will create job aids, conduct instructor-led sessions, and collaborate with FCA staff to address questions, changes in workflows, and feature enhancements.

Qualifications

• Experience creating curricula for eDiscovery programs.
• Ability to enable users and drive tool adoption.
• Experience developing job aids for stakeholders.
• Experience partnering with attorneys and litigation support to design workflows.

Responsibilities

• Develop and conduct tailored training for stakeholders. Produce job aids and reference guides.
• Instructor-led training sessions (virtual or in-person).
• Support during initial user adoption to address questions, issues, or workflow adjustments.
• Provide documentation and ad hoc training to designated FCA technical staff on feature enhancements or system changes.

Skills

Curriculum development

User enablement & change management

Job aids development

Liaison with attorneys & litigation

Job description

MacMore is looking to fill a part-time position for an Experienced Training and Adoption Specialist for a pending contract award at the Farm Credit Administration.

Location: Washington, D.C. metropolitan area, with primary concentration at the FCA headquarters office in McLean, Virginia

Training and Adoption Specialist

Training and Adoption Specialist shall perform the following activities:

• Develop and conduct tailored training for stakeholders. Produce job aids and reference guides.
• Instructor-led training sessions (virtual or in-person).
• Support during initial user adoption to address questions, issues, or workflow adjustments.
• Provide documentation and ad hoc training to designated FCA technical staff on feature enhancements or system changes.

Required Qualifications

• Experience in curriculum creation for eDiscovery program development
• Experience in user enablement, tool adoption and change management
• Experience in creating and maintaining job aids for stakeholders
• Experience partnering with attorneys and litigation support to design workflows and provide hands‑on support

Preferred Qualifications

• Minimum 5 years of recent experience (education may not be substituted for experience) that includes:
  • Minimum 3 years of experience as an eDiscovery Training Specialist
• Lead training strategy for eDiscovery platforms
• Experience and working knowledge of Electronic Discovery Reference Model (EDRM) standards

• Proficient in technical writing and documentation
• Experience in data governance, retention and data systems
• Experience with Microsoft Purview and related Microsoft 365 compliance tools
• Experience with legal hold, preservation, and data-collection best practices
• Experience in information security, access control and auditing practices
• Familiar with federal government procurement process and requirements