Business Analyst

MacMore; McLean (VA); On-site; USD 60,000 - 90,000; Part time

Job summary

MacMore seeks an Experienced Business Analyst for a part-time role to support an FCA contract award. The analyst will interview stakeholders, map processes, and define end-to-end eDiscovery workflows in alignment with legal, compliance, and privacy requirements.

The role involves evaluating data sources, toolsets across on-prem, cloud, and mobile data, with emphasis on governance, retention, and security controls. Collaboration with legal and technical teams is expected.

Qualifications

• Experience interviewing and managing stakeholders.
• Experience in requirements gathering and developing procedures.
• Experience detailing workflow design and business processes.
• Experience mapping business processes and managing change.

Responsibilities

• Conduct stakeholder interviews to understand workflows, constraints, and compliance needs.
• Document current roles, responsibilities, and decision-making authority.
• Identify data sources, validate integrations, access controls, audit logging, and custody.
• Review data governance, privacy, and retention policies and related SOPs.
• Define target eDiscovery workflows aligned to legal, compliance, and privacy requirements.
• Develop timelines with short-, mid-, and long-term improvements and costs.
• Assess tools and recommend enhancements or new cloud solutions (FedRAMP authorized).
• Prepare deployment requirements documentation for FCA staff planning.
• Draft SOPs, playbooks, and templates for each eDiscovery stage.
• Validate SOPs and playbooks with stakeholders.

Skills

Stakeholder interviews

Requirements gathering

Workflow design

Business process mapping

Change management

Tools

Microsoft Purview

Relativity

Job description

MacMore is looking to fill a part-time position for an Experienced Business Analyst for a pending contract award at the Farm Credit Administration.

Location:

Washington, D.C. metropolitan area, with primary concentration at the FCA headquarters office in McLean, Virginia

Business Analyst

Business Analyst is a key personnel position and shall perform support activities according to the requirements of the SOW.

Responsibilities:

• Conduct stakeholder interviews to understand workflows, operational constraints, and compliance requirements. Document current roles, responsibilities and decision-making authority. Analyze cross-functional dependencies and escalation points.
• Identify system and data sources that contribute data to discovery. Validate existing integrations, access controls, audit logging, and chain-of-custody mechanisms. Inventory data types, storage locations, custodial patterns, retention schedules, and regulatory boundaries.
• Review current legal hold policies, retention schedules, data governance standards and privacy requirements. Review existing SOPs related to matter intake, preservations, collection, processing, review and production.
• Document the current end-to-end eDiscovery lifecycle.
• Define target eDiscovery workflows aligned to legal, compliance, and privacy requirements. Develop recommendations for future-state data flows and toolsets, access controls, logging and system integrations. Define requirements for preservation, collection, analytics, review, and production.
• Develop implementation timelines including short-term, mid-term and long-term improvements, resource needs and estimated costs.
• Assess existing tools and recommend feature enhancements where applicable. Evaluate and recommend new toolsets to meet preservation and collections needs for on-premises, cloud and mobile data sources. Identify automation and integration opportunities. Any recommended cloud solutions must be FedRAMP authorized and comply with FCA and cybersecurity requirements.
• Prepare documentation that details the deployment requirements sufficiently enough to allow FCA staff to appropriately plan and allocate resources.
• Draft detailed SOPs for every stage of the eDiscovery process. Develop system-specific playbooks. Draft operational templates.
• Conduct document reviews with stakeholders for validation and finalization of SOPs, playbooks and operational templates.

Required Qualifications

• Experience interviewing and managing stakeholders
• Experience in requirements gathering and developing procedures
• Experience detailing workflow design
• Experience in business process mapping
• Experience in change management

Preferred Qualifications

• Minimum 7 years of recent experience (education may not be substituted for experience) that includes:
  • Minimum 5 years of experience as an eDiscovery Business Analyst
• Knowledge of legal tech tools available in the market, including but not limited to Microsoft Purview and Relativity.
• Experience leading User Acceptance Testing for eDiscovery tools and platforms
• Experience working with both legal and technical teams
• Experience and working knowledge of Electronic Discovery Reference Model (EDRM) standards
• Proficient in technical writing and documentation
• Experience in data governance, retention and data systems
• Experience with Microsoft Purview and related Microsoft 365 compliance tools
• Experience with legal hold, preservation, and data-collection best practices
• Experience in information security, access control and auditing practices