Training and Adoption Consultant

US101 Guidehouse Inc.; Chicago (IL); Hybrid; USD 89,000 - 148,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave and Adoption Assistance

Mobility Stipend

Job summary

Guidehouse is seeking a Training and Adoption Consultant to support an EHR implementation across hospital sites. You will facilitate end-user education through classroom instruction, computer-based training, scenario-based practice and hands-on coaching, ensuring users gain the knowledge to use the new system effectively in a fast-paced healthcare environment.

Onsite facilitation may be in-person, virtual, or hybrid; you will work with cross-pillar teams, document outcomes, attend meetings with

Qualifications

• Must be able to OBTAIN and MAINTAIN a Federal or DoD PUBLIC TRUST clearance.
• U.S. Citizenship required; no sponsorship available.
• Bachelor's Degree; four (4) years of additional professional experience in lieu of Bachelor's.
• Minimum of three (3) years of training experience.
• Experience in Oracle Health/Cerner EHR as a clinician, admin staff, or end user.
• Proficient with Microsoft Office products.
• Strong written and verbal communication; able to present to executive leadership.
• Organized, self‑motivated and able to multitask in a fast-paced environment.
• Willingness to travel up to 100% (onsite).

Responsibilities

• Facilitate education of the client’s training strategy at assigned sites through sessions at hospitals and clinics (in-person, virtual or hybrid).
• Collaborate with cross-pillar workstreams.
• Document successful completion of technical and functional user training.
• Attend and/or lead meetings with stakeholders at multiple levels.
• Attend internal and external meetings.
• Support go-live readiness activities including learning labs and go-live events.
• Support go-live activities at hospitals and clinics.

Skills

Communication skills

Time management

Team collaboration

Travel readiness

Public Trust eligibility

Education

Bachelor's degree

Advanced healthcare degree (nice to have)

Tools

Oracle Health/Cerner EHR

Microsoft Office

Job description

Job Family: Operational Effectiveness Consulting Travel Required: Up to 75%+ Clearance Required: Ability to Obtain Public Trust

What You Will Do:

The Training and Adoption Consultant will be responsible for supporting our client with their electronic health record (EHR) implementation. This position will help prepare end users for the new EHR through onsite facilitation of learning activities such as classroom instruction, computer-based training, scenario-based practice and hands-on coaching. Trainers position end users to acquire the knowledge and skills to effectively use their EHR systems and provide ongoing support and guidance throughout the training lifecycle. The candidate will:

• Facilitate education of the client’s training strategy at assigned sites through training sessions at hospitals and clinicals through various training types including in-person, virtual or hybrid.
• Collaborate with cross-pillar workstreams.
• Document successful completion of technical and functional user training.
• Attend and/or lead meetings with stakeholders at multiple levels.
• Attend internal and external meetings.
• Support go-live readiness activities including learning labs, sign on fairs, favorite fairs.
• Support go-live activities at hospitals and clinics.

What You Will Need:

Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse Due to contract requirements, US Citizenship restrictions apply: No sponsorship available Bachelor's Degree; FOUR (4) years of additional professional experience in lieu of Bachelor's Minimum of THREE (3) years of training experience Ability to work 12-hour shifts on site during pre- and post go-live activities Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff, or other end user Knowledge of the use of Microsoft Office Products and related applications Demonstrates abilities and success with identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of firm services; preparing concise, accurate documents Must be organized, self‑motivated and able to multitask in a fast paced and dynamic work environment Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment Excellent written and verbal communication skills, including ability to present to executive leadership Ability to manage deadlines and recurring deliverables Quiet workspace to deliver learning with supporting IT accessories including access to a cellphone. Access to a working cellphone will be required during onsite activities. MUST BE WILLING TO TRAVEL UP TO 100%

What Would Be Nice To Have:

• Advanced degree in healthcare related field
• Experience in health care information technology (HCIT) consulting with a major healthcare organization or large-scale IT transformation project
• Experience as a clinician

The annual salary range for this position is $89,000.00-$148,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organisational needs.

What We Offer:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account
• Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown Tuition Reimbursement
• Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.