Patient Coordinator

US132 Guidehouse Digital, LLC; Bethesda (MD); On-site; USD 56,000 - 94,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Plan

Parental Leave

Vacation/Sick Time

Job summary

Guidehouse is seeking a Patient Care Coordinator to support efficient care delivery. You will coordinate patient activities and serve as a liaison among patients, clinicians, and administrative teams.

Responsibilities include scheduling, referrals, follow-ups, intake processes, documentation, and record maintenance. Travel up to 10% and must obtain a Public Trust. Associate degree required; 1+ year healthcare coordination experience preferred.

Qualifications

• Associate degree required; bachelor’s preferred.
• Minimum 1 year in patient coordination, healthcare administration, or clinical support.
• Strong communication and patient-centered approach; HIPAA knowledge a must.
• Familiarity with healthcare workflows and care management processes.
• Ability to handle sensitive information with discretion.

Responsibilities

• Coordinate patient-related activities to support efficient care delivery.
• Serve as liaison between patients, clinical staff, and administrative teams.
• Assist with scheduling, referrals, follow-ups, and care coordination.
• Support patient intake, documentation, and record maintenance.
• Ensure patients receive timely information and support throughout care.
• Track patient interactions using established systems; maintain privacy and compliance.

Skills

Patient coordination

Healthcare administration

Clinical support

Interpersonal communication

Discretion with sensitive information

Organizational skills

HIPAA knowledge

EHR systems

Team collaboration

Education

Associate degree

Bachelor’s degree preferred

Tools

Electronic Health Records (EHRs)

Job description

Job Family: Patient Care Coordinator Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust

What You Will Do:

• Coordinate patient-related activities to support efficient and high-quality care delivery
• Serve as a liaison between patients, clinical staff, and administrative teams
• Assist with scheduling, referrals, follow-ups, and care coordination activities
• Support patient intake processes, documentation, and record maintenance
• Help ensure patients receive timely information and support throughout their care journey
• Track patient interactions and care coordination activities using established systems
• Adherent to privacy, confidentiality, and compliance requirements

What You Will Need:

• Associate degree
• A minimum of ONE (1) year of experience in patient coordination, healthcare administration, and/or clinical support roles
• Strong interpersonal and communication skills with a patient-centered approach
• Ability to manage sensitive information with discretion and professionalism
• Strong organizational skills and attention to detail
• Familiarity with healthcare workflows, referrals, or care management processes
• Knowledge of healthcare compliance standards (e.g., HIPAA)
• Proficiency with electronic health records (EHRs) or similar data systems
• Ability to work collaboratively with clinical and administrative teams
• Must be able to obtain and maintain a Federal or DoD Public Trust.
• Candidates must receive approved adjudication of their Public Trust prior to onboarding with Guidehouse.
• Candidates with an active Public Trust or existing suitability are preferred.

What Would Be Nice To Have:

• Bachelor’s degree preferred
• Experience supporting diverse or complex patient populations
• Bilingual or multilingual communication skills

The annual salary range for this position is $56,000.00-$94,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail].

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail].

Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

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