Training Administrator

Citizenship and Immigration Services; Irving (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

USCIS in Irving, Texas is seeking a Training Administrator to serve as Regional Training Administrator, overseeing the analysis, design, operation, and evaluation of learning and professional development policies and programs across a region.

The role requires a four-year degree in education or related field, or an equivalent combination, and GS-14 level experience; responsibilities include applying project management principles, developing training materials, mentoring staff, and coordinating

Qualifications

• Requires a four-year degree in education or a related field, or an equivalent combination of education and experience.
• GS-14 level requires one year of specialized experience equivalent to GS-13.

Responsibilities

• Apply project management principles to develop, schedule, coordinate, and manage regional training projects.
• Implements and monitors special training programs and informs staff of potential impediments.
• Creates, delivers, facilitates, and updates training materials.
• Works with clients to assess needs, provide information and assistance, and meet expectations.

Skills

Project management

Training material development

Coaching/mentoring

Education

Bachelor's degree in education or subject matter

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Training Administrator, you will serve as Regional Training Administrator, managing the analysis, design, operation, and evaluation of all learning and professional development policies and programs throughout a Region.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/19/2026. Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants.

Basic Requirements: All applicants must meet the following basic requirements: (Must be supported in Transcripts from an accredited institution, Resume and/or Applicable Certificate) Year 4: Degree that included or was supplemented by major study in education or in a subject matter field appropriate to the position OR Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study described above. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing the majority of the following duties:

• Apply project management principles, methods, and tools to develop, schedule, coordinate, and manage projects and resources, while monitoring and inspecting costs, work progress, and contractor performance to ensure successful delivery.
• Implements and monitors special projects and programs, informing key staff of potential impediments.
• Helps others learn through formal and informal methods, identifies training needs, provides constructive feedback, coaches others on task performance, and serves as a mentor.
• Creates, delivers, facilitates, and updates training materials.
• Works with clients and customers to assess their needs, provide information and assistance, resolve problems, and meet expectations, while maintaining knowledge of available products and services and a strong commitment to quality.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (