Training and Development Specialist

Akima; Camp Springs (MD); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits program

Medical, dental, vision, life insurance

401(k) plan

Paid Time Off (PTO)

Job summary

Akima, LLC in Camp Springs, Maryland, is seeking a Training and Development Specialist to develop and deliver training sessions for various staff levels within USCIS. The role involves assessing training needs, creating content, and delivering in-class and virtual training. Candidates should have a minimum of three years of experience in training, strong public speaking skills, and a high school diploma or GED. The position offers a pay range of $80,000 - $90,000 along with a comprehensive benefits package.

Qualifications

• Minimum three (3) years training experience in leading in-class and virtual instruction.
• Strong public speaking skills are also required.
• Ability to successfully complete a criminal and credit history background check.

Responsibilities

• Develops and delivers employee training programs.
• Identifies skill or knowledge gaps and develops training content.
• Creates and maintains course content, manuals, or training materials.
• Assesses impact of training programs by measuring employee understanding.
• Train designated USCIS employees in various roles.

Skills

Instructional design

Microsoft PowerPoint

SharePoint

Excel

Word

Teams

Public speaking

Education

High School diploma/GED

Job description

Overview

The Training and Development Specialist will perform and develop training sessions for all organizational levels, groups, individual offices, directorates and participants for USCIS Office of Security and Integrity (OSI).

The work location for this position is on-site in Camp Springs, Maryland.

Responsibilities

• Develops and delivers employee training programs.
• Identifies skill or knowledge gaps among the organizations employee population and develops training content in response to identified training needs.
• Selects training tools or training delivery mechanisms, based on the material being taught and the audience being targeted.
• Creates and maintains course content, manuals, or other training materials.
• Assesses the impact of training programs by measuring employee understanding of the subject matter. Performs work under general supervision.
• Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Possesses solid working knowledge of subject matter.
• Train designated USCIS employees in AdHoc roles that include User Manager, Alert Publisher, Advanced Alert Publisher, Alert Manager, Organization Administrators, Accountability Officers, Managers and Users.
• Train in-class and virtual training environments.
• Creating content for all levels of training as required and online.
• Create in-class and virtual modules and objectives for training courses.
• Liaison with BlackBerry’s master trainers on relevant training standards and training packages.
• Provide USCIS business rules training for the PENS systems such as; Alert Folders, Template Creation, Distribution list, etc.
• Scheduling training: standard monthly USCIS training sessions for all groups.
• Individual Offices or Directorates training as requested.
• Track training completion progress for Program Managers, User Manager, Alert Publisher, Organization Administrators and Accountability Officers, Accountability Managers.

Qualifications

• Minimum High School diploma/GED.
• Minimum three (3) years training experience, leading in-class and virtual instruction.
• Skills Requirement includes instructional design, Microsoft PowerPoint, SharePoint, Excel, Word and Teams.
• Ability to successfully complete a criminal and credit history background check.
• Ability to obtain and maintain a government suitability determination.
• Strong public speaking skills are also required.

Job Details

• Job ID: 2026-22819
• Work Type: On-Site
• Pay Range: $80,000 - $90,000
• Benefits: Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.