Training Administrator

U.S.-Citizenship-and-Immigration-Services; Irving (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

USCIS in Texas is seeking a Training Administrator to serve as Regional Training Administrator, directing analysis, design, operation, and evaluation of learning and development programs across a Region.

The role emphasizes applying project management, developing training materials, mentoring staff, and delivering effective training to meet organizational goals. Candidates must meet GS-14 qualifications and provide evidence of experience in training leadership and program management.

Qualifications

• Education in training, education, or subject-matter field as required by basic qualifications.
• Combination of education and experience may satisfy the requirements.
• Experience at GS-14 level or equivalent with demonstrated training leadership.

Responsibilities

• Apply project management principles to develop, schedule, coordinate, and manage training projects and resources.
• Implements and monitors special training programs, informing key staff of impediments.
• Help others learn through formal and informal methods; provide feedback and coaching.
• Create, deliver, facilitate, and update training materials.
• Collaborate with clients to assess needs, provide information, and ensure quality.

Skills

Project management

Training program design

Mentoring/coaching

Facilitation/delivery of training

Client/customer liaison

Education

Education degree or related field

Experience or coursework equivalent to four-year program

Tools

Learning Management System (LMS)

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.

As a Training Administrator, you will serve as Regional Training Administrator, managing the analysis, design, operation, and evaluation of all learning and professional development policies and programs throughout a Region.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/19/2026.

Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants.

Basic Requirements:

• Degree: that included or was supplemented by major study in education or in a subject matter field appropriate to the position

OR

• Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study described above.

GS-14

You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:

• Apply project management principles, methods, and tools to develop, schedule, coordinate, and manage projects and resources, while monitoring and inspecting costs, work progress, and contractor performance to ensure successful delivery.
• Implements and monitors special projects and programs, informing key staff of potential impediments.
• Helps others learn through formal and informal methods, identifies training needs, provides constructive feedback, coaches others on task performance, and serves as a mentor.
• Creates, delivers, facilitates, and updates training materials.
• Works with clients and customers to assess their needs, provide information and assistance, resolve problems, and meet expectations, while maintaining knowledge of available products and services and a strong commitment to quality.

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
• Start and end dates for each grade/pay level if you've held a federal position.
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience

If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience)

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.