Trainer, Yellowstone General Stores

Delaware North Co; Wyoming; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Employee discounts – 30% off non-groce

Flexible work schedules

Urgent care access – $8.19/week

Recreational opportunities (YCERP)

Training & internal mobility

Job summary

Delaware North Parks and Resorts is seeking a seasonal Trainer to join our Yellowstone General Stores team in Yellowstone National Park, Wyoming. You will train and support associates to deliver excellent guest service, using training modules, conducting sessions, and supporting train-the-trainer programs during the 2027 Spring/Summer season.

Ideal candidates thrive in fast-paced environments, have guest service experience, and possess strong verbal communication.

Qualifications

• Experience with training, supporting, and leading teams preferred.
• Strong attention to detail and verbal communication skills required.
• Must have a valid driver’s license and a clean driving record.

Responsibilities

• Learn all training modules (alcohol, food safety, Netsuite) and POS modules to train incoming associates.
• Lead training sessions for all associates and adapt your training style as needed.
• Assist in train-the-trainer for store supervisory team members on-site.
• Track training completion and report updates to compliance.
• Communicate training feedback to store management.

Skills

Training

Leadership

Guest service

Communication

Tools

Netsuite

POS systems

Job description

The opportunity

Delaware North Parks and Resorts is seeking a seasonal Trainerto join our team at Yellowstone General Stores in Yellowstone National Park, Wyoming. Trainers are critical to our success as you work to train and support our associates in delivering the best guest service possible. Candidates should thrive in fast-paced environments and have guest service experience. Duties include using training modules, conducting sessions, assessing needs, and supporting train-the-trainer programs.

If you enjoy working with people from diverse backgrounds, like a fast-paced job, and seek hands-on learning, our Parks and Resorts team invites you to

This position is for the 2027 Spring/Summer season

Pay

$18.75 - $18.75 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

• Weekly pay
• Employee discounts – 30% off non-grocery items
• Flexible work schedules – you can expect to work 32-40 hours per week
• Low-cost access to Yellowstone National Park urgent care facilities ($8.19/ week)
• Free and low-cost recreational opportunities, including the Yellowstone Employee Recreation Program (YCERP), which offers sports, equipment rental, guided hikes, raft trips, educational seminars, and more!
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Note: Additional benefits, including insurance and vacation, are available for eligible year-round positions at other Delaware North properties

Life at Yellowstone General Stores

Looking for a job you love? Be part of a global team fortunate enough to live and work in Yellowstone National Park, our nation’s first National Park! With nearly 3500 square miles of park and 1000 miles of trails, you'll never get bored. Each day inspires in special places like this.

• Dorm-style housing is available for $50/ week, including free laundry
• Full RV hookups range from $50 to $80/ week, including water, sewer, and electricity
• Meals provided at $80/ week (optional for RV residents)
• Endless adventure opportunities in Yellowstone include wildlife watching, cycling, camping, kayaking, horseback riding, swimming, and much more!
• Close access to Grand Teton National Park and historic western town Cody, Wyoming

What will you do?

• Learn all training (alcohol, food safety, Netsuites) modules and POS modules to effectively train incoming associates
• Lead training sessions for all associates, be able to recognize when additional support and training are required, and be able to adapt your training style to help the associate better understand
• Assist in train-the-trainer for store supervisory team members for on-site module completion
• Track the completion of trainings and provide updates to our compliance team
• Responsible for communicating with store management on training feedback

More about you

• Experience with training, supporting, and leading teams preferred
• Strong attention to detail and verbal communication skills required
• Must have a valid driver's license and a clean driving record

Physical requirements

• Ability to stand for complete 8-hour shifts
• Ability to lift, push, pull, bend, reach, and repetitively move items up to 50 pounds

Shift details

Days
Evenings
Split shift
Holidays
Weekends

Who we are

Yellowstone General Stores are located throughout Yellowstone National Park including near Old Faithful, Mammoth Hot Springs, and Canyon Village. The locations offer the opportunity to explore more than 1000 miles of hiking trails, 40 waterfalls, and 10,000 hydro-thermal features like hot springs and geysers. We offer dorm-style employee housing or full-hookup RV sites. We also offer an employee meal program, store discounts, and recreational activities in Yellowstone National Park for our team members.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation or any other legally protected status.