Trainer Sales Associate

HOTWORX Matthews NC

Matthews (NC)

On-site

USD 18,000 - 25,000

Full time

9 days ago

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Benefits offered by this job

FREE HOTWORX membership
Hourly base pay + commission
Paid on-the-job training
Retail and supplement discounts

Job summary

HOTWORX Matthews is seeking a part-time Trainer Sales Associate who thrives on people and sales. You’ll be the face of the studio, welcoming guests, guiding tours, and driving memberships while building a vibrant local community.

In this role you’ll manage social media content, respond to inquiries, and close leads with integrity. The position offers hourly base pay plus commission, a free HOTWORX membership, and growth opportunities in a fast‑paced, high‑energy studio.

Qualifications

  • HS diploma or equivalent required.
  • 1–2 years in a customer-facing or sales role preferred.
  • Fluent in English (written and verbal).
  • Own vehicle and valid driver's license.
  • Reliable commute or willingness to relocate before starting.

Responsibilities

  • Create engaging social media content and grow online community.
  • Make outbound calls to warm and cold leads; book sessions.
  • Give studio tours and explain the benefits; close memberships.
  • Deliver exceptional member support and uphold safety protocols.
  • Open/close the studio and maintain a clean, welcoming environment.

Skills

Customer-facing experience
Fluent English
Communication skills
Driver's license

Education

High School Diploma or equivalent

Tools

CRM software

Job description

Trainer Sales Associate — Part Time

Base Pay + Commission | FREE Membership | Growth Opportunities

Are you the person who lights up a room, loves connecting with people, and gets genuinely excited when someone hits a goal they don#39;t think was possible? Do you thrive on building relationships, growing a community, and sharing that energy online for the world to see? If you#39;re high-spirited, driven, and passionate about helping others transform their lives through fitness, we want to meet you.

About Us

At HOTWORX Matthews , you won#39;t just sell memberships — you#39;ll build a movement.

At HOTWORX Matthews is a locally owned small business in Matthews, NC. We#39;re proud of our professional yet fun, high-energy culture where teamwork, community, and member experience come first. Our mission is to deliver an unforgettable experience in our 24-hour infrared fitness studio — one that makes every guest feel welcome, supported, and excited to become part of our fitness family.

Why You’ll Love This Role

This is more than a sales job. As a Trainer Sales Associate (TSA), you#39;ll be the face, voice, and heartbeat of our studio. You#39;ll inspire prospects, cheer on members, grow our social media presence, and help build a community that people are proud to belong to. If you#39;re motivated by commission, energized by people, and passionate about wellness — this role was made for you.

Compensation
  • $13/hour base pay + commission

  • Average commission ranges ****$100–$600/month , with uncapped potential based on performance

Schedule
  • 20–35 hours per week

  • Availability Requirement: Must be able to work a minimum of 2 Saturdays per month

Staffed Hours:

  • Monday–Thursday: 11:00am–8:00pm

  • Friday: 9:00am–6:00pm

  • Saturday: 9:00am–2:00pm

What We’re Looking For

You’ll thrive here if you:

  • Love people you build genuine, lasting connections and make everyone feel welcome

  • Bring the energy you#39;re high-spirited, positive, and passionate about helping others succeed

  • Care about fitness and wellness and love seeing others reach their personal goals

  • Are excited by social media — you enjoy creating content, engaging followers, and growing an online community

  • Thrive on sales you#39;re motivated by commission and confident closing with integrity

  • Take initiative you stay productive and self-driven, even during slower hours

  • Communicate with confidence clearly and enthusiastically, in person and over the phone

  • Have a team-first mindset a strong work ethic and a willingness to pitch in

  • Stay organized you manage your time well and juggle multiple priorities

  • Keep it clean you#39;re comfortable maintaining a spotless studio (equipment, towels, saunas, bathrooms)

Bonus points if you have
  • Previous sales, retail, fitness, or hospitality experience

  • A track record of meeting or exceeding goals

  • Content creation or social media experience (reels, stories, posts)

  • Bilingual in Spanish

Key Responsibilities
Community amp; Social Media (A Core Part of This Role)
  • Create engaging social media content — reels, posts, and stories that showcase our studio and members

  • Grow our online community by responding to comments, messages, and DMs with energy and authenticity

  • Help plan and promote events, challenges, and member celebrations that bring people together

  • Capture the HOTWORX experience and share it to attract new members and inspire current ones

  • Build genuine relationships that turn members into a loyal, connected fitness family

Sales amp; Outreach
  • Make outbound calls to warm and cold leads generated by our CRM

  • Convert leads into booked sessions and memberships

  • Give engaging studio tours and explain the benefits of infrared fitness

  • Present membership options, retail packages, and promotions

  • Confidently handle objections and close sales with integrity

  • Encourage referrals and promote guest passes

Member Experience
  • Deliver an exceptional first impression and ongoing member support

  • Ensure members follow sauna safety protocols

  • Respond quickly and professionally to member needs or concerns

Studio Operations
  • Open and close the studio following standard procedures

  • Maintain a spotless, welcoming studio environment

  • Restock supplies and remove trash as needed

  • Assist with events, challenges, and promotions

  • Communicate clearly with management and teammates

  • Respond appropriately in emergencies and report incidents

Requirements
  • High School Diploma or equivalent

  • 1–2 years in a customer-facing or sales-driven role preferred

  • Comfortable with phone outreach and in-person sales conversations

  • Fluent in English (written and verbal)

  • Own vehicle and a valid driver#39;s license

  • Must be able to reliably commute or relocate before starting

What We Offer
  • FREE HOTWORX membership

  • Hourly base pay + commission

  • Casual, comfortable work attire

  • Paid on-the-job training

  • Retail and supplement discounts

  • Career growth opportunities into leadership or management

  • A supportive, high-energy team that feels like family

HOTWORX Matthews — Where fitness meets community.
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