Trainer, Child Support Services | Program Development

Veritas HHS Inc; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k)

STD, LTD

Life Insurance

Employee Assistance Program

Paid Time Off

Volunteer Time Off

Rewards Program

On-Demand Pay

Job summary

Veritas HHS seeks a Trainer for the 30th Judicial District Child Support Services in Memphis, TN. The role develops, implements, and manages a training plan for two offices with ~212 staff. The position reports to the Program Improvement Manager and drives learning across the team.

Responsibilities include building training modules, maintaining calendars, delivering sessions, and evaluating outcomes to ensure objectives are met and budgets are controlled.

Qualifications

• Bachelor’s degree in education, human resources, or relevant field.
• One year of training experience.
• Three years of child support services experience.
• Knowledge of current child support policy and procedures.
• Experience designing and executing successful training programs.

Responsibilities

• Maintains training plan and calendar.
• Identifies current and future training needs via job analysis and appraisals.
• Develops individualized training plans with supervisors.
• Designs and revises training modules and handouts.
• Schedules training sessions and notifies participants.
• Delivers group training and one-on-one remedial training.
• Monitors training effectiveness and follows up with participants.
• Prepares training reports for managers.
• Manages training budget.
• Collaborates with leadership to source external staff development.
• Tracks progress and updates stakeholders on outcomes.
• Ensures training aligns with program goals and compliance.

Skills

Leadership

Communication

Training delivery

Education

Bachelor’s degree in education or related field

Tools

Microsoft Office

Adobe Creative Suite

Job description

Veritas HHS seeks a Trainer for the 30th Judicial District Child Support Services in Memphis, TN. The role develops, implements, and manages a training plan for two offices with ~212 staff. The position reports to the Program Improvement Manager and drives learning across the team.

Responsibilities include building training modules, maintaining calendars, delivering sessions, and evaluating outcomes to ensure objectives are met and budgets are controlled.