Table Games Dealer Trainee - Part Time

Boomtown Casino Biloxi; Biloxi (MS); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical coverage from day one

401(k) matching

Annual performance bonus

Paid time off

Job summary

Boomtown Casino Biloxi is seeking individuals for the Table Games Dealer School. Join us to learn games like craps, blackjack, and roulette, ensuring you graduate with the necessary skills to become a Table Games Dealer.

This position emphasizes customer service and professionalism, with attendance requirements and other responsibilities outlined in a supportive learning environment. The ideal candidate enjoys engaging with guests and possesses a high school diploma.

Qualifications

• Zero to six months related experience in customer service preferred.
• Ability to accurately calculate figures and perform business-related mathematical functions.
• Must successfully complete a Table Games audition and Dealer School.

Responsibilities

• Learn applicable games in Dealer School.
• Meet attendance requirements for Dealer School.
• Maintain professionalism in Dealer School and guest satisfaction.

Skills

Customer service skills

Mathematical proficiency

Conflict resolution

Education

High School Diploma or GED

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual\u2019s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members\' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

We are committed to providing information about the role and our expectations.

Responsibilities

• Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity.
• Responsible for meeting Table Games Dealer School attendance requirements.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• Responsible for maintaining an atmosphere of professionalism and integrity in Dealer School. The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity. Ensures debris is picked up from common hotel areas.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

Qualifications

• High School Diploma or GED; zero to six months related experience and/or training; or equivalent combination of education and experience. Previous experience in a customer service position preferred but not required.
• Must be able to successfully complete a Table Games audition displaying adequate Table Games dealing skills and complete Dealer School prior to transferring to a Table Games Dealer.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must have the ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Must be able to obtain a Gaming Permit. Must successfully complete ServSafe Alcohol training certification course.

Equal Opportunity Employer