Trainee Sales Manager

Service Corporation International; Adelphi (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Service Corporation International, based in Adelphi, MD, is seeking a Sales Manager to coach and develop the sales staff to meet monthly revenue goals. You will enhance prospecting, public speaking, closing, product knowledge and pricing, plus contract terms and electronic contracts.

The role emphasizes customer service guidance, shadowing senior leaders, and collaborating with marketing on campaigns to grow market share. A track record of exceeding goals and CRM experience are required.

Qualifications

• High school diploma or GED required; an associate degree is preferred.
• Licenses: Series 6 or 7 in good standing and a valid state driver’s license.
• Sales experience with a record of exceeding goals and conversion ratios.

Responsibilities

• Achieve monthly revenue goals and improve conversion ratios.
• Develop sales staff in prospecting, public speaking, closing, pricing and contracts.
• Review contracts for compliance and provide feedback to staff.
• Utilize CRM systems to identify and assign warm leads.
• Collaborate with marketing on campaigns and target audiences.
• Develop annual sales plans for each associate.
• Identify and implement innovative solutions to improve efficiencies and support change initiatives.

Skills

Sales coaching

Team leadership

Customer relationship

Public speaking

Prospecting

Negotiation

Pricing

CRM (Salesforce)

Education

High School Diploma or GED

Associate's degree in related discipline

Tools

Salesforce

CRM systems

Job description

Our associates celebrate lives. We celebrate our associates.

Responsible for coaching and developing sales staff ensuring monthly revenue goal attainment. Develop sales staff in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting. Provide customer service issue resolution guidance. Shadow Sales Director and Sales Managers in business meetings, learning marketing and financials.

RESPONSIBILITIES

• Responsible for achieving monthly revenue goal and conversion ratio.
• Develop sales staff skills in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting. Establish and communicate expectations with sales team while building their skills.
• Review sales contracts ensuring compliance with company processes and regulatory compliance, providing feedback to sales staff.
• Utilize CRM systems to identify and assign warm leads.
• Work with marketing and sales management team on Campaign development, target audience, and learning advertising to increase market share.
• Develop annual sales plan for each sales associate, identifying actions that support goal attainment.
• Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.

People Development

• Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Assesses staff’s abilities recommending pay increases and career advancements.
• Trains staff on processes, procedures, and controls.

MINIMUM REQUIREMENT

Education

• High School Diploma or GED
• Associates degree in a related discipline preferred

Licenses

• Series 6 or 7 License, current in the operating state, or obtain within six months of employment
• Valid state driver's license with an acceptable driving record

Experience

• At least four (4) years' sales experience focusing in outside or inside direct sales to consumers with a proven record of exceeding sales goals and conversion ratio
• Experience and proficient utilizing CRM databases and Saleforce.com preferred