Traffic Office Manager - Admin & Workflow Lead

Maryland Department of Transportation; Cockeysville (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401k benefits

Pension plan

Job summary

Maryland Department of Transportation’s State Highway Administration seeks an Office Manager (Transportation Engineering Technician III) to support the District 4 Traffic Engineering Division. The role requires coordinating office operations, preparing citizen correspondence, and handling inquiries from officials, the public, and internal offices.

The ideal candidate has a high school diploma, 1.5 years of selective office work, and strong oral and written communication skills.

Qualifications

• Graduation from an accredited high school or equivalent.
• Selective qualification requires 1 1/2 years of office work experience.
• Additional substitutions (civil engineering curriculum credits) may count toward experience.

Responsibilities

• Provide administrative and technical support to the District 4 Traffic Engineering Division.
• Manage office operations, correspondence, and filing to document work.
• Respond to inquiries from officials, local government, organizations, and the public.
• Develop workflow processes and assist in performance management and measurement efforts.

Skills

Oral communication

Written communication

Customer service

Education

High school diploma or equivalent

Associate's degree in engineering, construction management or surveying (advantage)

Job description

Maryland Department of Transportation’s State Highway Administration seeks an Office Manager (Transportation Engineering Technician III) to support the District 4 Traffic Engineering Division. The role requires coordinating office operations, preparing citizen correspondence, and handling inquiries from officials, the public, and internal offices.

The ideal candidate has a high school diploma, 1.5 years of selective office work, and strong oral and written communication skills.