Traffic & Logistics Lead — Delivery Optimization

Acuity Inc.; Illinois; On-site; USD 90,000 - 120,000; Full time

Job summary

Acuity Inc. is seeking an experienced Transportation/Logistics professional to lead traffic and transportation execution across our distribution center network.

You will drive our Completed Order strategy by improving shipment consolidation, visibility, and delivery performance while aligning with EarthLIGHT sustainability goals. You will manage routing via RXO TMS, resolve OSD issues, ensure documentation accuracy, and coach Traffic Coordinators to optimize operations and reporting.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, or related field preferred.
• 3-5+ years of experience in transportation, logistics, or distribution center operations.
• Experience working with Transportation Management Systems (TMS); RXO experience preferred.
• Strong analytical and leadership capabilities.
• Advanced Excel and operational reporting skills.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work effectively in a fast-paced distribution environment.

Responsibilities

• Oversee shipment tracking and proactive communication.
• Execute and optimize routing through TMS (RXO) to improve cost, service, and delivery efficiency.
• Lead OSD (Over, Short, Damaged) resolution and claims management with carriers.
• Ensure full documentation compliance including BOL accuracy, pallet counts, and packing slips.
• Partner with DRP and Transportation teams to support network flow and inventory positioning.
• Coordinate internal dock scheduling to align with production and outbound priorities.
• Support material supply management including pallets, labels, and packaging.
• Drive customer experience improvements through shipment consolidation and reduced delivery frequency.
• Lead meeting cadence (daily huddles, KPI reviews, cross-functional alignment).
• Coordinate customer visits, leadership engagements, and operational events.
• Engagement planning, coordination, and maintenance around entertainment and dining.
• Provide direction and coaching to Traffic Coordinators and Clerks.
• Ensure adherence to standard work and transportation processes.
• Support training on TMS, routing logic, and compliance expectations.
• Promote a culture of safety, accountability, and continuous improvement.
• Support key operational metrics including On-Time Delivery (OTD), Freight Claims Reduction, Shipment Consolidation Rate, Cost per Shipment, Dock Throughput, Customer Satisfaction, and EarthLIGHT sustainability initiatives.

Skills

Analytical skills

Leadership

Advanced Excel

Reporting skills

Communication

Organizational skills

Problem solving

Education

Bachelor's degree in Supply Chain

Tools

RXO TMS

Job description

Acuity Inc. is seeking an experienced Transportation/Logistics professional to lead traffic and transportation execution across our distribution center network.

You will drive our Completed Order strategy by improving shipment consolidation, visibility, and delivery performance while aligning with EarthLIGHT sustainability goals. You will manage routing via RXO TMS, resolve OSD issues, ensure documentation accuracy, and coach Traffic Coordinators to optimize operations and reporting.