Traffic Coordinator

CBX Global; Jacksonville (FL); In loco; USD 25.000 - 36.000; Tempo pieno

Descrizione del lavoro

CBX Global in Jacksonville, FL is seeking a Traffic Coordinator to support warehouse and customer service teams by organizing inbound and outbound operations, ensuring daily workflows run smoothly and deliveries stay on schedule.

The role requires attention to detail, excellent communication, and the ability to prioritize multiple shipments, coordinate carriers, monitor vendor agreements, and optimize routes to meet service levels and cost targets.

Competenze

• One year of experience handling traffic, documentation, and customer service for ocean transportation.
• High School diploma or equivalent is required or preferred.
• Strong written and verbal English communication skills are required; Spanish is also required.

Mansioni

• Ensure daily truck capacity aligns with service expectations and margins.
• Develop and maintain daily shipment schedules and optimize routes.
• Plan for peak periods and coordinate additional resources as needed.
• Coordinate inbound and outbound shipments to ensure timely deliveries.
• Organize transportation, including booking carriers and routes, with timelines.
• Monitor vendor service agreements to match requested services.
• Track chassis usage to avoid extra charges and optimize container turns.
• Maintain communication with Ocean Lines and Terminal for container updates.
• Meet and exceed client expectations and requirements.
• Plan daily receiving and dispatching according to customer needs.
• Escalate issues with data to Managers and Directors as needed.
• Monitor load plans and inquiries from customer service and resolve them.

Conoscenze

Attention to detail

Excellent communication

Bilingual English/Spanish

Multitasking

Judgment and prioritization

Formazione

High School diploma or equivalent

1 year ocean transportation experience

Strumenti

MS Word

Excel

Outlook

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Traffic Coordinator

HUMAN RESOURCES Full Time JAX OFFICE, Jacksonville, FL, US

2 days ago Requisition ID: 1099

The Traffic Coordinator is adetail-oriented team member, supporting the warehouse and customer service team to ensure daily operations runs efficiently. Their primary role is to manage and organize daily inbound and outbound operations. This position requires excellent communication, organization, and scheduling skills.

Responsibilities:

• Ensure daily available truck capacity to ensure excellence in service to our customers while maintaining expected margins
• Develop and maintain daily shipment schedules, optimizing routes and loads to increase efficiency and reduce costs
• Plan for peak periods and coordinate additional resources as needed
• Coordinate and monitor all inbound and outbound shipments to ensure timely and accurate deliveries
• Organize and schedule transportation, including booking carriers, assigning routes, and managing delivery timelines
• Monitor that vendor service agreements and requests are aligned to the services requested.
• Track and manage chassis usage to avoid unnecessary charges
• Monitor container days and coordinate timely returns to avoid detention and demurrage fees
• Maintains communication with Ocean Lines and Terminal for containers updates
• Ensure we meet and exceed clients’ expectations and needs
• Plan daily receiving and dispatching based on customer requirements
• Find solutions to any situation that may arise about dispatching ad receives
• Escalate any situation with supporting data to Managers and Directors
• Monitor emails closely to ensure load plans and any other inquiry from our customer service team is completed accordingly
• Perform other related duties as necessary or assigned

Education and Experience:

• One (1) year of experience handling traffic, documentation, and customer service functions for ocean transportation
• High School diploma or equivalent.

Required Skills/Abilities:

• Excellent written and verbal communication skills in English (required) and Spanish (required).
• Basic skills in MS Word, Excel, and Outlook programs.
• Ability to effectively communicate (read and write) in a business environment.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to exercise sound judgment in prioritizing projects delegated by supervisor.