Traffic Coordinator

Ravago; Indianapolis (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Mays Chemical, a Ravago Company, is seeking a Traffic Coordinator based in Indianapolis to manage shipments, ETA notifications, and routing decisions by coordinating with 3PL/TMS partners. The role supports export/import tasks and ensures timely deliveries for internal and external customers.

Key duties include coordinating orders with multiple teams, backing up Traffic/Fleet management, and maintaining documentation for orders while staying compliant with regulatory requirements.

Qualifications

• High School diploma or equivalent required.
• IATA, IMDG and 49 CFR certifications required (recurring training as specified).
• Minimum 2+ years experience in a logistics/traffic environment.

Responsibilities

• Schedule internal and external shipments to ensure timely deliveries.
• Notify internal customers of ETA dates.
• Determine routing and transportation modes with onsite 3PL/TMS partners.
• Assist with Export/Import duties as needed.
• Coordinate orders with Customer Service, Purchasing, Shipping & Receiving, and Traffic Team.
• Provide timely updates to internal customers when requested.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Self-motivation

Education

High School diploma

IATA certification

IMDG certification

49 CFR certification

Tools

Microsoft Office

Job description

Mays Chemical, a Ravago Company, is currently recruiting for a Traffic Coordinator based out of the Indianapolis facility. The selected candidate will be responsible for: Scheduling of internal and external shipments, notifying the internal customers of ETA dates. Determines routing and method of transportation by consulting with onsite 3PL/TMS partners of tariff manuals and railroad/airline/trucking schedules. Assist in performing Export/Import duties as needed.

Duties and Responsibilities:

• Coordinates orders (Collect/Third Party Collect) with the Customer Service, Purchasing, Shipping & Receiving and the Traffic Team to plan for timely deliveries for internal and external customers.
• Backup Support to Traffic/Fleet Mgr.
• Process Collect and 3rd party Collect shipments for the 71st Street and Greenwood facilities.
• Ensure warehouse team has all necessary documentation to complete orders.
• Support in coordinating and scheduling plan Bulk Tanker freight for internal and external customers.
• Provide timely updates to internal customers when requested or needed.

• Communicate with corresponding departments on order changes, shipment delays, claims, etc.

• Perform back up duties to Import/Export (Collect & Third Party Collect) as needed.
• Stay up to date on any new regulatory changes and notify manager of any changes.
• Cross train with onsite 3PL on TMS system for potential emergency situations.
• Must have basic knowledge of existing and emerging legislation concerning transportation.
• Ability to negotiate price and service issues for all modes of transportation carrier contracts and to determine the appropriate transportation mode to be utilized is essential.
• Ability to learn and schedule bulk freight transportation.
• Experience working with carriers in scheduling freight both inbound and outbound.
• Ability to learn Transportation Management Systems and input information correctly and timely.
• Practices the principles of food safety, quality, and continuous improvement under the GFSI guidelines.
• Any other duties/responsibilities as defined by management.
• Successfully assigns/prioritizes workload within tight deadline constraints and works effectively under pressure.
• Ensures trucks scheduled on time at best/most cost-effective price/meeting customer
• specifications.

Education/Experience:

• High School diploma or equivalent required.
• Must have the following certifications IATA (Air, recurrent training required every 24 months), IMDG (Ocean, recurrent training required every' three years) & 49 CFR (Ground Transportation, recurrent training is required every three years).
• 2 + years' experience in a logistics/traffic environment.

Knowledge and Skills:

• Proficient knowledge of Microsoft Office applications-Outlook, Word, Excel, etc.
• Strong interpersonal, oral, and written communication skills as well as ability to exercise diplomacy/build rapport with customers/carriers.

• Works effectively with all levels of management, internal customers, suppliers, carriers, and company personnel.
• Possesses strong analytical and problem identification/resolution skills.

• Confidential; understanding business implications of decisions.
• Demonstrate initiative and diligent work ethics.
• Well-organized, self-motivated, self-directed with attention to detail/accuracy.
• Ability to work independently