Traffic Ambassador

LAZ Parking; Durham (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) with Employer Match

Medical/Rx Healthcare Benefits

Dental

Vision

Life and Disability Benefits

Job summary

LAZ Parking in Durham, NC seeks a Traffic Ambassador to direct traffic and greet customers at the lot. The role focuses on friendly service, safety, and efficient flow of vehicles, often outdoors in varied weather. Familiarity with cash handling may be helpful; strong English communication is required.

Pay is $18.00 per hour with benefits and opportunities for growth within the company. This on-site position emphasizes reliability, teamwork, and customer care in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Strong customer service experience.
• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend English.

Responsibilities

• Greet customers and build rapport with parkers.
• Direct traffic and assist customers in lots.
• Maintain a friendly demeanor and helpful attitude.
• Work with or without supervision.
• Other duties as assigned.

Skills

Communication

English fluency

Open to feedback

Urgency

Growth mindset

Teamwork

Education

High school diploma or GED

Job description

Description

Job Details

• Location: Durham, North Carolina
• Pay Rate: $18.00/hr

Amazing reasons to work at LAZ Parking!

• Pay Active- on demand access to up to 50% of your pay!!!
• 401(k) with Employer Match
• Building of long-lasting friendships/relationships
• Job training and career development

We recognize our LAZ family members as our most important asset and, as part of our commitment to people, we strive to ensure that our package of benefits provides peace of mind. LAZ Parking offers a generous benefits package including:

• Medical/Rx Healthcare Financing Options - Get 0% financing to help pay for health-related expenses
• Dental
• Vision
• Life and Disability Benefits
• Supplemental Health
• And much more!

We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

The Spirit of the Position:

The Traffic Ambassador redirects traffic and helps keep the flow of traffic moving on a specific route and/or direction at our John Wayne Airport location. This position might also require some minimal customer interaction and cashiering. Attention to detail and ability to handle a high volume of cars and money is preferred.

Principal Job Duties:

• Greet customers and display a caring attitude, develop a rapport with the parkers in your assigned area.
• Assist customers in lots and help direct traffic.
• Promote good customer relations by consistently showing a friendly demeanor, can-do attitude, and willingness to help at all times.
• Must work with or without supervision.
• Other related duties as assigned.

Education:

• High school diploma or GED required.

Experience:

• Strong customer service experience.

Skills:

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrates the ability to seek improvement.
• Excellent team-building and interpersonal skills.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 30 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.
• Ability to utilize two hands to hold flag and sign while directing traffic.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, and local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristics in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

LAZ Parking participates in E-Verify.