Trading Systems Incident Engineer
CTC Campus - Website
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Benefits offered by this job
Job summary
Chicago Trading Company (CTC) seeks a highly motivated Trade Support Engineer to troubleshoot live trading issues, manage incidents, and ensure the stability of production trading systems. You will collaborate with traders and developers to diagnose problems under pressure and deliver rapid, clear updates.
This individual contributor role rewards autonomy and a proactive mindset, with opportunities to automate workflows using Linux, Python, and Bash, contribute to runbooks, and drive continual
Qualifications
- Experience troubleshooting in a Linux environment via CLI.
- Python and Bash scripting for automation.
- Prior end-user support in a fast-paced setting.
- Excellent problem-solving and communication across teams.
- Detail-oriented with ownership of incident management.
Responsibilities
- Troubleshoot and resolve live trading system issues, minimizing downtime and communicating status updates.
- Monitor real-time production environments and respond to anomalies.
- Automate workflows using Linux, Python, and Bash to improve efficiency.
- Collaborate with traders and developers to relay issues and assist with patching.
- Contribute to runbooks, FAQs, and retrospectives for knowledge sharing.
- Own incident response and drive continuous improvement of support operations.
Skills
Tools
Job description
Chicago Trading Company (CTC) seeks a highly motivated Trade Support Engineer to troubleshoot live trading issues, manage incidents, and ensure the stability of production trading systems. You will collaborate with traders and developers to diagnose problems under pressure and deliver rapid, clear updates.
This individual contributor role rewards autonomy and a proactive mindset, with opportunities to automate workflows using Linux, Python, and Bash, contribute to runbooks, and drive continual
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