Trading Floor Support Engineer

ManpowerGroup Global, Inc.; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

401(k) Plus Match

Weekly Pay

Job summary

ManpowerGroup Global, Inc. is seeking a Trading Floor Support Engineer in Houston, TX to join the Technology Support Department.

The role focuses on hardware/software support for trading floor operations, including deploying hardware upgrades and maintaining critical infrastructure. The ideal candidate has 3-5 years of experience in a professional support role, with Bloomberg systems proficiency, Cisco technology knowledge, and strong customer-service skills.

Qualifications

• Experience supporting trading floor environments and Bloomberg systems.
• 3-5 years in software/hardware support in a professional setting.
• Knowledge of Cisco technology, server management, and MS Office applications (MS Teams, Outlook).
• Experience with Virtual/Desktop/Laptop management, incident/request management, and data backup/recovery procedures.

Responsibilities

• Provide hardware and software support for trading floor operations and infrastructure.
• Configure, install, and test hardware components, including deployments and upgrades.
• Manage and troubleshoot end-user devices (PCs, laptops, virtual desktops) onsite and remotely.
• Support and maintain infrastructure apps such as VDI, patch management, encryption, and anti-virus solutions.
• Use ServiceNow to document, track, and resolve support requests efficiently.

Skills

Problem-solving

Communication

Customer service

Independent work

Tools

Bloomberg systems

Cisco technology

ServiceNow

VDI

MS Teams

Outlook

Job description

Our client, a leading financial services organization, is seeking a Trading Floor Support Engineer to join their team. As a Trading Floor Support Engineer, you will be part of the Technology Support Department supporting trading operations and technical infrastructure. The ideal candidate will demonstrate strong problem-solving skills, excellent communication abilities, and a proactive approach to support, which will align successfully in the organization.

Job Title: Trading Floor Support Engineer

Location: Houston, TX

What's the Job?

• Provide hardware and software support for trading floor operations, ensuring seamless functionality of trading systems and infrastructure.


• Configure, install, and test hardware components, including deploying replacements and upgrades.


• Manage and troubleshoot end-user devices, including PCs, laptops, and virtual desktops, both remotely and onsite.


• Support and maintain infrastructure applications such as VDI, patch management, encryption, and anti-virus solutions.


• Utilize ticketing systems like ServiceNow to document, track, and resolve support requests efficiently.

What's Needed?

• Experience supporting trading floor environments, with proficiency in Bloomberg systems required.


• 3-5 years of experience providing software and hardware support in a professional setting.


• Knowledge of Cisco technology, server management, and troubleshooting MS Office applications including MS Teams and Outlook.


• Experience with Virtual/Desktop/Laptop management, incident/request management, and data backup/recovery procedures.


• Strong customer service skills and the ability to work independently in a fast-paced, high-profile environment.

What's in it for me?

• Opportunity to work in a professional banking environment supporting critical trading operations.


• Engage with cutting-edge technology and infrastructure tools.


• Collaborate with a diverse and dynamic team of professionals.


• Develop your skills in a high-profile setting with potential for growth.


• Work onsite in Houston, TX, with a schedule that supports work-life balance.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans


• Dental Plan


• Vision Plan


• Health Savings Account


• Health Flexible Spending Account


• Dependent Care Flexible Spending Account


• Supplemental Life Insurance


• Short Term and Long Term Disability Insurance


• Business Travel Insurance


• 401(k), Plus Match


• Weekly Pay