Application Support Front Office - Houston, TEXAS

eXalt Fi; Houston (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading investment banking firm in Houston is seeking Application Production Support Engineers to ensure the stability and performance of electronic trading systems. Ideal candidates will possess strong analytical skills, experience in Linux/Unix environments, and proficiency in SQL and scripting languages. This role provides an opportunity to work closely with traders and sales teams, contributing to a high-impact trading environment. Candidates with various experience levels are encouraged to apply.

Qualifications

• 1 to 12+ years of experience in production support roles.
• Strong experience in supporting electronic trading platforms.
• Ability to manage and resolve incidents in real-time.

Responsibilities

• Provide support for electronic trading applications.
• Act as primary contact for Traders regarding system issues.
• Monitor trading systems to identify performance risks.

Skills

End-to-end trade lifecycle understanding

Production support for electronic trading applications

Analytical mindset

Experience with Linux/Unix environments

Advanced SQL skills

Scripting knowledge in Python and/or Bash/Shell

Tools

KDB+

Dynatrace

Job description

Location: Houston, TEXAS

Employment Type: Full-Time / Consultant

Experience Level: 1 to 12+ years (Multiple positions open – Junior to Senior profiles)

Overview

We are currently hiring multiple Application Production Support (APS) Engineers to support Front Office eTrading platforms within a leading investment banking environment. These roles sit directly alongside Traders and Sales, ensuring the stability, performance, and reliability of mission-critical trading systems across various asset classes.

Open to a range of seniority levels, from early-career support analysts to seasoned production support specialists.

Key Responsibilities

• Provide Front Office production support for electronic trading applications
• Act as primary contact for Traders and Sales regarding system issues and platform behavior
• Monitor trading systems and proactively identify performance or stability risks
• Manage and resolve production incidents in real time
• Conduct detailed investigations and root cause analysis (RCA)
• Support pricing, streaming, RFQ, and order management workflows
• Collaborate with Development, Infrastructure, and Business teams to implement long-term fixes
• Contribute to continuous improvement, automation, and platform resiliency initiatives

Required Skills & Experience

• Functional KnowledgeStrong understanding of the end-to-end trade lifecycle
• Experience supporting one or more asset classes:
• Equities / Equity Derivatives (EQD)
• Fixed Income (Rates or Credit)
• Familiarity with OMS / EMS platforms, order types, and electronic trading workflows

Technical Skills

• Strong experience in Linux/Unix environments
• Advanced SQL skills (data analysis & troubleshooting)
• Scripting experience: Python and/or Bash/Shell
• Experience with KDB+ (nice to have / strong plus)
• Monitoring tools such as Dynatrace
• Log analysis, performance tuning, and system diagnostics

Profile

• Strong analytical and troubleshooting mindset
• Ability to operate under pressure in a live trading floor environment
• Excellent communication skills with business stakeholders
• Proactive, detail-oriented, and solution-driven

If you are looking to work in a high-impact Front Office environment with strong exposure to trading systems and business stakeholders, we would be happy to connect.