Tradesperson/Engineer

InterContinental Hotels Group; New Orleans (LA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training program

Job summary

IHG Hotels & Resorts in New Orleans is seeking a Maintenance Representative to keep our hotel running smoothly. You will repair, replace and refurbish items around the property, ensure safety and cleanliness, and follow the preventative maintenance calendar while keeping supervisors informed about supply levels.

The role requires at least one year of maintenance or repair experience, a high school diploma or vocational training, familiarity with Microsoft Office and building management software,

Qualifications

• At least one year of maintenance or repair work experience.
• High school diploma or related vocational training.
• Familiar with Microsoft Office, building management software, or reporting tools such as HotSos, Opera, Lutron, Bartech or Inncom.
• Basic plumbing, electrical and preventative maintenance knowledge.
• CPO certification preferred if hotel has a pool.
• Good fitness level and ability to be on feet most of the day.
• Maturity to meet local laws on food handling and alcohol service; fluent in local language.
• Excellent communication and guest-friendly attitude.

Responsibilities

• Repairing, replacing and refurbishing items around the hotel.
• Taking responsibility for safety and cleanliness inside and outside the hotel.
• Following the preventative maintenance calendar and seeking improvements for guest experience.
• Keeping supervisor/duty manager informed about supply levels.
• Being ready to take on extra duties as needed.

Skills

Maintenance experience

Communication skills

Safety awareness

Education

High school diploma or vocational training

Tools

Microsoft Office

Building management software

HotSos

Opera

Lutron

Bartech

Inncom

Job description

A little taste of your day-to-day:

We go above and beyond to keep our guests’ experiences on track. If you can fix it for our hotel to run smoothly, you could be the perfect match for our new Maintenance Representative role.

Every day is different, but you’ll mostly be:

• Repairing, replacing and refurbishing items around the hotel
• Taking responsibility for the safety and cleanliness of areas inside and outside of the hotel
• Following the preventative maintenance calendar and looking for new ways to improve our guests’ experiences
• Keeping your supervisor or duty manager in the loop with supply levels
• Being ready to step up and take on extra duties when the team needs you

What We need from you:

• You’ll have at least one year of maintenance or repair work under your belt
• A high school diploma or related vocational training
• You’ll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom
• On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures
• CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal
• A reasonable level of fitness – you’ll be on your feet most of the day, and will need to bend and kneel a lot
• As well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language
• Great communication skills, you’ll be warm, welcoming and easy to talk to

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.