Mgr Housekeeping (H04)

IHG Hotels & Resorts; Seattle (WA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Full uniform

Impressive room discounts

Excellent training program

Bonus eligibility

Job summary

IHG Hotels & Resorts in Seattle is seeking a Housekeeping Manager to oversee housekeeping and laundry operations, lead a team, and deliver guest experiences that exceed expectations.

You will manage supplies, budgets, safety training, and respond to VIP requests, while supporting our green initiatives and comprehensive benefits. The role offers a competitive salary, paid time off, health benefits, and training opportunities.

Qualifications

• Bachelor's degree in hospitality or related field.
• 3+ years total experience in a catering setting or related field.
• Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience.
• Must speak local language(s).
• Position may have additional qualifications per brand standard.

Responsibilities

• Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards.
• Maintaining and ordering supplies and equipment – while minimising waste – in support of our green initiatives
• Helping to refine and prepare budgets that help us maximise profitability
• Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
• Assisting with deep cleaning projects and occasionally assisting your team during busy periods
• Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards

Skills

Excellent communication

Interpersonal skills

Business language

Tools acumen

Leadership/ Supervision

Education

Bachelor's Degree in Hospitality or related field

Job description

Every room has to be perfect. We’re searching for the right Housekeeping Manager to make sure our standards never slip – managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
• Maintaining and ordering supplies and equipment – while minimising waste – in support of our green initiatives
• Helping to refine and prepare budgets that help us maximise profitability
• Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
• Assisting with deep cleaning projects and occasionally assisting your team during busy periods
• Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards

What We need from you:

• Excellent communication and strong interpersonal strong skills
• Business language and tools acumen
• Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
• 3+ years total experience in a catering setting or related field
• Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience
• Must speak local language(s)
• Position may have additional qualifications per brand standard

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

$80,200 is the annual salary for this role. This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees

Important information:

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.