Trademark Docket Manager

Haynes and Boone, LLP; Dallas (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Haynes and Boone, LLP in Dallas seeks a Trademark Docket Manager to oversee the firm's trademark and copyright docketing operations and support the Intellectual Property Department with administrative and management tasks.

You will lead a docketing team, ensure timely deadlines for domestic and international matters, maintain manuals, produce reports, and drive data quality while delivering exceptional client service to our IP clients.

Qualifications

• Comprehensive knowledge of U.S. and international trademark and copyright docketing rules, procedures, and deadlines.
• Experience with intellectual property docketing systems and supervising docketing staff.
• Strong quality control, multi-priority management, and client service focus.

Responsibilities

• Manage the firm's trademark and copyright docket to ensure timely docketing of deadlines for domestic and international matters.
• Supervise docketing team to achieve accuracy and timeliness.
• Update and maintain operating manuals and guides for docketing activities.
• Interface with IP Department leadership and attorneys to respond to information requests.
• Create docket reports upon request by attorneys and staff.
• Ensure docketing guidelines align with firm standards and best practices.
• Monitor and maintain reports for statistical analysis.
• Manage intake of transferred files and docket entry.
• Establish standards for processing and forwarding docketed items.
• Train, mentor, develop, and evaluate docketing staff; conduct performance evaluations.

Skills

Attention to detail

Organizational skills

Project management

Communication (verbal & written)

Supervisory experience

Training & mentoring staff

Technology proficiency

Education

Bachelor's degree in business administration/Legal Studies or related field

Equivalent combination of education and directly related docketing experience

Tools

ANAQUA

TESS

IP databases

Job description

The Trademark Docket Manager is responsible for managing the firm's trademark and copyright docketing operations and supporting the Intellectual Property Department with administrative, procedural, and management responsibilities to ensure the timely and accurate delivery of services to the firm's domestic and international trademark and copyright clients.Essential DutiesManage the firm’s trademark and copyright docket to ensure prompt and correct docketing of deadlines for domestic and international trademark and copyright matters; supervise docketing team in their work to achieve that goal.Update and maintain an operating and user manual and guides for the firm’s trademark and copyright docketing activities.Interface with Department Chair, Practice Group Leader, paralegals, and attorneys in the group to respond to requests for information and to deliver top-notch client service.Coordinate with Practice Management to ensure that Firm’s trademark and copyright docketing database is maintained, checked for data quality, and upgraded as necessary.Create docket reports upon request by attorneys and other firm personnel.Ensure that all docketing guidelines and requirements are following Firm’s standards and best practices.Monitor and maintain reports for statistical analysis.Manage intake of transferred files and entry into docket.Establish standards for processing and forwarding of docketed items to ensure docketing policies and procedures are implemented by department personnel.Train, mentor, develop, and evaluate trademark and copyright docketing staff.Conduct annual performance evaluations; provide performance management counseling for IP Docket Staff.Reporting RelationshipThe Trademark Docket Manager reports to the Director of Administration.Subordinate staff: Trademark and Copyright docketing clerksQualificationsKnowledge/Experience Comprehensive knowledge of U.S. and international trademark and copyright docketing rules, procedures, and deadlines is required. Advanced experience with intellectual property docketing systems, including ANAQUA, TESS, and other international IP databases, is required; experience with docketing conversions is strongly preferred. Law firm or legal environment experience, demonstrated supervisory experience, and a proven ability to lead strategic initiatives, implement projects, and develop training programs. Strong quality control skills and the ability to manage multiple priorities while maintaining accuracy are essential.SkillsThe Trademark Docket Manager must possess exceptional attention to detail, strong organizational and project management skills, and excellent verbal and written communication abilities. Proficiency with technology and software applications is required, along with the ability to train, mentor, and develop staff while fostering collaboration and delivering exceptional client service. Flexibility to work beyond standard business hours as needed and regular, dependable attendance are required.EducationBachelor’s degree in business administration, Legal Studies, or a related field preferred. An equivalent combination of education and directly related trademark docketing experience may be considered.Physical DemandsMust be able to move around the office up to 15% of the time to make copies, fax, file, etc.; Remains stationary at least 85% of the time. This position operates computers and other office productivity machines (e.g., fax machine, copier, printer, etc.) on a regular basis. Occasionally required to move documents or files weighing up to 15 lbs. This position requires constant communication and exchange of information with the Firm attorneys, clients and staff. This position must be able to inspect and observe information on a computer screen at least 80% of the time.At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success.Haynes and Boone is one of the largest law firms in Dallas, and it continues to grow. In 2023, Haynes and Boone moved its headquarters to a new 27-story office tower in the Harwood District of uptown Dallas. Lawyers in our Dallas office serve all the firm’s practice and industry areas – including corporate, litigation, banking/finance, insurance law, healthcare law, labor and employment, estate planning, real estate, bankruptcy, intellectual property, white collar crime, and antitrust. Our Dallas lawyers are widely recognized in their practice areas in publications such as The Best Lawyers in America directory (Woodward/White, Inc.) and the Chambers USA legal directory (Chambers & Partners). This office attracts high-energy, technically proficient people who enjoy working in a collegial environment. We are committed to having an inclusive workforce that reflects our communities, and we seek highly motivated lawyers and staff who value our culture of respect and teamwork.