Trade-Up Sales & Customer Care Specialist

Mascorp Management; Raynham (MA); In loco; USD 45.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free life insurance

Medical and dental insurance

401K with employer match

Generous paid vacation and holidays

Descrizione del lavoro

Mastria Auto Group in Raynham, MA is seeking a Subaru Trade-Up Advantage Program Specialist to join our sales team. The role emphasizes understanding current inventory, incentives, and Trade-Up offers, with a focus on building relationships and guiding customers through upgrade options.

The position requires strong communication, CRM usage, and a professional appearance. A 5-day work week with Saturdays and benefits is offered.

Competenze

• Strong interpersonal and communication skills essential.
• Customer-focused attitude with a professional appearance.
• Self-motivated with ability to multitask across departments.

Mansioni

• Maintain knowledge of new car inventory, incentives, and Trade-Up offers.
• Review daily service appointments and analyze equity positions for qualified customers.
• Initiate conversations to introduce Trade-Up Program and present upgrade options.
• Explain benefits of trading up to a new Subaru and update customers on safety features.
• Collaborate with service and sales for smooth handoffs and CRM logging.
• Follow up with leads and keep long-term relationships.

Conoscenze

Interpersonal communication

Customer-focused attitude

Self-motivated

Multitasking

Professional appearance

CRM proficiency

Strumenti

CRM tools

iPad

Tech-savvy

Descrizione del lavoro

Mastria Auto Group in Raynham, MA is seeking a Subaru Trade-Up Advantage Program Specialist to join our sales team. The role emphasizes understanding current inventory, incentives, and Trade-Up offers, with a focus on building relationships and guiding customers through upgrade options.

The position requires strong communication, CRM usage, and a professional appearance. A 5-day work week with Saturdays and benefits is offered.