Trade Reporting Analyst

American President Lines; Norfolk (VA); On-site; USD 62,000 - 69,000; Full time

Benefits offered by this job

Performance-based bonuses

Comprehensive benefits includinghealth

Tuition repayment

Job summary

The Reporting Analyst at CMA CGM Group serves as a reporting and communication support resource for the Trade organization. This role consolidates, validates, and distributes scheduled reports while attending key meetings to gather and circulate relevant information.

On demand, you will assess requests, generate outputs or escalate as needed, and develop clear PowerPoint presentations to support leadership.

Qualifications

• High School Diploma or GED required.
• Associate's Degree preferred.
• 3–5 years of general experience in Sales/Trade/Customer Service.
• Experience 1–3 years in a related setting (Trade/Customer Service).

Responsibilities

• Attend and participate in Trade meetings to monitor service performance, volume trends, pricing activity, and market conditions.
• Consolidate, validate, and distribute recurring Trade reports on schedule with accuracy.
• Handle on-demand reporting requests, assess complexity and priority, escalate when needed to BI/tech support.
• Prepare on-demand PowerPoint presentations using approved templates and standards for leadership.
• Turn reporting outputs into a clear Trade performance narrative highlighting risks, opportunities and actions.
• Create Customer Advisories aligned with communication standards.

Skills

Excel

PowerPoint

SQL

Data analysis

Education

High School Diploma or GED

Associate's Degree

Tools

Access

SQL

Visual Studio

LARA

DIVA

MIRA

Job description

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Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary

The Reporting Analyst serves as a reporting and communication support resource for the Trade organization, supporting recurring reporting, on-demand analysis, performance tracking, customer advisory preparation, and presentation development.

On a recurring basis, the Reporting Analyst will consolidate, validate, and distribute scheduled reports to Trade teams, while also attending key meetings to obtain, organize, and circulate relevant information within the Trade organization.

On demand, the Reporting Analyst will receive reporting and presentation requests from Trade leadership and Trade teams, assess the complexity and priority of each request, and either generate the required output directly or escalate more complex data needs to the appropriate Database Management, Business Intelligence, or technical support team.

In addition to preparing reports, this position will support the development of clear, professional, and visually effective PowerPoint presentations for Trade leadership. The Reporting Analyst must be able to organize data into a meaningful story, identify key takeaways, and present information in a format that supports Trade decision-making, performance reviews, and strategic discussions.

Functions & Duties

• Attend and participate in various in-house and virtual Trade meetings to monitor service performance, volume trends, pricing activity, market conditions, and other key topics impacting Trade performance.
• Consolidate, validate, and distribute all recurring Trade reports according to the established reporting schedule. Ensure reports are accurate, timely, and clearly organized for business use.
• Receive on-demand reporting requests from Trade leadership and Trade teams. Analyze the complexity, priority, and business purpose of each request; generate the report directly when appropriate or elevate more complex data needs to the appropriate technical team.
• Prepare on-demand presentations for Trade leadership and Trade teams using approved templates and company standards. Develop clear PowerPoint slides, charts, and visuals that summarize data, highlight key trends, and communicate meaningful business insights.
• Assist with turning reporting outputs into a clear Trade performance narrative by identifying key takeaways, risks, opportunities, variances, and recommended areas of focus. Ensure data is presented in a way that is easy to understand and supports Trade decision-making.
• Organize and create Customer Advisories pertaining to Trade, ensuring content is accurate, clear, timely, and aligned with approved communication standards.

Knowledge, Skills, Abilities

• Scope of CMA CGM service profiles.
• Familiarity with Trade organization, Trade processes, and Trade reporting needs.
• Familiarity with CMA CGM systems, including LARA, DIVA, MIRA, and related reporting tools.
• General transportation and shipping industry knowledge.
• Strong attention to detail.
• Ability to analyze and work comfortably with large amounts of data.
• Excellent analytical skills with a proactive attitude toward identifying key takeaways and business implications.
• Exceptional skill in Microsoft Excel, including Pivot Tables, V-Lookups, formulas, graphing, and data validation.
• Strong PowerPoint skills, including the ability to create clear, professional, and visually effective presentations.
• Ability to convert data into a meaningful story that highlights trends, business impacts, risks, opportunities, and recommended actions.
• Ability to create charts, tables, visuals, and presentation pages that simplify complex information for Trade leadership and Trade team audiences.
• Proven computer literacy in Word, Excel, PowerPoint, Outlook, and related Microsoft Office tools.
• Access, SQL, and Visual Studio knowledge preferred.
• Team player with strong interpersonal and organizational abilities.
• Excellent written, verbal, and interpersonal communication skills.Ability to work under stress and tight timelines.
• Ability to multitask and manage competing priorities.
• Ability to work with and through others, including Trade, Database Management, Business Intelligence, and technical support teams, to achieve the required outcome.
• Ability to manage time efficiently.
• Available to work over 40 hours a week when needed to complete essential projects.

Qualifications

Education

Required/Preferred Education Level

Required High School Diploma or GED

Preferred Associate's Degree

Work Experience

Experience Years of Experience

Industry Experience 1-3 years

General Experience 3-5 years (Sales/ Trade/ Customer Service Related)

At CMA CGM, we are committed to fair and equitable compensation practices. The expected salary range for this position is $62,000 – $69,000 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate’s qualifications, skills, experience, and location.

In addition to base salary, this position may be eligible for:
Performance-based bonuses. Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off.

We believe in transparency and equity and are proud to be an equal opportunity employer. We encourage individuals from all backgrounds to apply.

Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.