Trade Operations Coordinator / Technician

Onco360 Oncology Pharmacy; Louisville (KY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

401k with match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Company paid life and disability

Quarterly bonuses

Job summary

Onco360 Pharmacy is seeking a Trade Operations Coordinator/Technician to join our Louisville team. You will assist pharmacists and staff in dispensing specialty prescription medications and support related programs.

The role emphasizes accuracy, compliance, and timely task completion. Ideal candidates have 3+ years of pharmacy experience, strong knowledge of pharmacy terminology, and the ability to work independently with excellent communication skills.

Qualifications

• Pharmacy or healthcare knowledge including sig codes and Roman numerals.
• Basic math and analytical skills required; intermediate typing.
• Registration with Board of Pharmacy as required by state law.

Responsibilities

• Assist pharmacists and technicians in daily workflow to dispense specialty medications.
• Handle phone support with providers, patients, and office staff; resolve issues.
• Verify label status and HUB enrollment opportunities as needed.
• Follow REMS programs and ensure compliance with state and federal laws.

Skills

Pharmacy knowledge

Sig codes

Math skills

Analytical skills

Typing

Education

High School Diploma or GED

Job description

Position:Trade Operations Coordinator / Technician

Location: Louisville, KY

Job Id:5704

# of Openings:1

Trade Operations Coordinator / Technician – Onco360 Pharmacy

Louisville, KY | Full-Time | Starting at $23.00/hour and up

Schedule: Monday-Friday, 9:00 AM-5:30 PM EST

Sign-On Bonus: $5,000 for employees starting before October 31, 2026

Onco360 Pharmacy is seeking Trade Operations Coordinator / Technicians to join our dedicated team in Louisville, KY. Join a mission-driven team making a difference in the lives of cancer patients.

Benefits include:

• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits - life; and short and long-term disability
• Quarterly bonuses

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We valueteamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You’ll Do

The Trade Operations Coordinator will assist pharmacists, technician leads, supervisors, managers and Trade programs in daily workflow to dispense specialty prescription medications to patients or providers and other pharmacy related functions. They will ensure all assigned tasks are completed daily.

How You’ll Do This

• Practices first call resolution to help health care providers and patients with their pharmacy needs; answering questions and requests.
• Phone support - Communicates with patients and physician office staff to resolve issues, answer questions, triage calls to appropriate departments as needed. Inbound calls should be handled using first call resolution customer service practices.
• Understand unique attributes and business rules specific to Manufacturer programs
• Perform duties as assigned by Manager, Operational Implementation specific to needs of manufacturer relationship. This could include but not limited to: verifying on label status, offering HUB enrollment opportunities, researching pending patients for updates etc.
• Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs.
• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.
• Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.
• Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.

What You Bring

Education/Learning Experience

• Required: High School Diploma or GED

Work Experience

• Required: 3+ years pharmacy experience
• Desired: 5+ years pharmacy experience

Skills/Knowledge

• Required: Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
• Desired: Specialty pharmacy experience

Licenses/Certifications

• Required: Registration with Board of Pharmacy as required by state law
• Desired: Certified Oncology Concierge Technician (PTCB)
• Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills.

Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.