Track Operations Supervisor

Andretti Indoor Karting & Games; Marietta (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Andretti Indoor Karting & Games in Marietta, GA is seeking a Track Supervisor to lead daily operations, manage hourly staff, train teammates, and uphold safety, service, and quality standards on a fast–paced, guest‑facing floor.

As the shift leader alongside the Operations Manager, you will drive guest satisfaction, monitor labor and costs, handle service timing, cash handling, and sanitation, and mentor staff to deliver legendary experiences and memorable events.

Responsibilities

• Manage daily operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing and quality of products.
• Accountable to maximize daily sales and effectively manage costs, labor and cash control
• Maintain opening, running and closing duties for department
• Manage organization and cleanliness of departmental areas
• Responsible to take proactive approach to guest relations, including time spent on floor interacting with guests, table visits, etc.
• Ensures the highest level of quality and standards of service.
• Responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
• Empowers staff to deliver exceptional legendary service
• Executes any special events with Leader on duty
• Responsible to provide management with direct and honest feedback of staff regarding performance
• Assist with staff training and employee relations
• Assures that staff morale is maintained at a high level

Job description

Andretti Indoor Karting & Games in Marietta, GA is seeking a Track Supervisor to lead daily operations, manage hourly staff, train teammates, and uphold safety, service, and quality standards on a fast–paced, guest‑facing floor.

As the shift leader alongside the Operations Manager, you will drive guest satisfaction, monitor labor and costs, handle service timing, cash handling, and sanitation, and mentor staff to deliver legendary experiences and memorable events.