Track Supervisor

Kart Directory; The Colony (TX); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Top Pay

Flexible Schedules

Medical/Dental/Vision Coverage

HSA

Vacation and Sick Time

401k Match

Job summary

Andretti Indoor Karting & Games is seeking a Track Supervisor to lead daily operations, supervise hourly staff, and partner with Operations Managers to maximize guest satisfaction and efficiency. The role emphasizes staff development, safety, and adherence to company standards across all shifts.

The Track Supervisor will manage staffing, training, labor, and cost control, while ensuring service quality, guest engagement, and event support.

Qualifications

• 6 months or more of Andretti brand and culture exposure a plus.
• Current trainer or team lead a plus.
• Proven leadership and team skills; ability to motivate and manage all levels of staff.
• Strong written, verbal and organizational skills.
• Ability to lift up to 50 lbs.
• Open and full availability.
• Willingness to work a flexible schedule including holidays, nights and weekends.
• Sensitivity to confidentiality.
• Gregarious, upbeat and outgoing personality.

Responsibilities

• Lead daily operations and supervise hourly staff with the operations managers.
• Staffing, scheduling, labor management and training.
• Ensure service standards, guest relations and high quality of experience.
• Maintain safety, sanitation, cash handling and security.
• Support recruitment and staff retention; lead on special events.

Skills

Leadership

Staffing & Training

Guest relations

Cash handling

Safety & security

Recruitment & retention

Communication

Job description

Andretti Indoor Karting & Games is actively seeking a talented Track Supervisor to join the team! Andretti Indoor Karting & Games is a rapidly growing Family Entertainment company. Our nine AIKG locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player Virtual Reality Simulators, Arcade fun, and sophisticated event spaces & restaurants featuring scratch cocktails and culinary creations crafted in our kitchens.

The Track Supervisor position is a full-time hourly role, that will be responsible for the assisting the Operation Managers of the facility with leading on a daily basis including, staffing and training of all hourly staff, cost control, service standards, operational procedures and policies, guest relations, sanitation, environment control, cash handling, staff motivation and safety and security. The Track Supervisor must be the leader of the shift with the operations managers and create an environment that encourages ownership and accountability. A Track Supervisor is expected to maintain the quality and ethical standards set by AIKG while representing the Andretti brand.

Manage daily operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing and quality of products. Accountable to maximize daily sales and effectively manage costs, labor and cash control Maintain opening, running and closing duties for department Manage organization and cleanliness of departmental areas Responsible to take proactive approach to guest relations, including time spent on floor interacting with guests, table visits, etc. Ensures the highest level of quality and standards of service. Responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc. Empowers staff to deliver exceptional legendary service Executes any special events with Leader on duty Responsible to provide management with direct and honest feedback of staff regarding performance Assist with staff training and employee relations Assures that staff morale is maintained at a high level Takes an active part in the recruitment and retention of staff

Benefits include

• Top Pay
• Flexible Schedules
• Personal/Family Medical, Dental and Vision Coverage
• $1200 company paid Health Savings Account available
• Vacation and Sick time accrued during the first year
• 401k retirement program with up to 8% company match

Qualifications

6 months or more of Andretti brand and culture exposure a plus Current trainer or team lead a plus Proven leadership and team skills; ability to motivate and manage all levels of staff Strong written, verbal and organizational skills. Ability to work with minimal supervision and make independent decisions and judgement in keeping with the level of the position. Ability to lift up to 50 lbs. Maintain all safety procedures Open and full availability Willingness to work a flexible schedule including holidays, nights and weekends. Sensitivity to confidentiality. Use of discretion regarding personal and confidential employee matters. Gregarious, upbeat and outgoing personality.

Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. Our locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens.

We currently have nine locations in Arizona, Florida, Georgia & Texas, and Corporate Support offices in Orlando and Atlanta.