TR/FRONT DESK AGENT II

Tulalip Resort Casino

Quil Ceda Village (WA)

On-site

USD 28,000 - 37,000

Full time

4 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Qualifications

High School Diploma or GED required.
Typing speed 25 wpm with test required.
Strong math skills with test required.

Responsibilities

Provide exceptional guest service at the front desk, including registration, room assignments, check-out, and cashiering.
Maintain accurate guest accounts and confidentiality of information.
Meet background and regulatory requirements (tribal gaming license/permit).
Work a flexible schedule including days, swing, grave, weekends, and holidays.

Skills

Typing speed 25 wpm

Math skills

Education

High School Diploma or GED

Tools

POS/PMS software

Job description

Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out, and cashiering in a friendly and professional manner to encourage repeat business.

Pay Range: $23.16 per hour

EDUCATION:

High School Diploma or GED equivalent required.

SKILLS:

Must be able to type 25 wpm. (Test Required)
Must have good math skills. (Test Required)

EXPERIENCE:

Minimum of two (2) years guest service experience.
Minimum of one (1) year experience working of Hotel Front Desk or related hospitality field.
Minimum of one (1) year experience working with hospitality operational software (point of sales, property management system or similar)
Minimum of one (1) year cash handling experience.

OTHER REQUIREMENTS:

Must adhere to strict confidentiality of all information and records seen and/or heard.
Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
Must be able to work any shift assigned to include days, swing, grave, weekends, and/or holidays.
Must have successful employment history with the Tulalip Tribes and/or other employers.