Toyota Sales Consultant - Springfield

Conicelli Autoplex; Springfield Township (Delaware County); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Vacation/Paid Time Off

401(k)

Job summary

Conicelli Toyota in Springfield, PA is seeking a Toyota Sales Consultant to drive the customer experience from initial contact to vehicle delivery. You will represent the Toyota brand, connect with customers, and guide them through purchasing a new or pre-owned vehicle, while building lasting relationships and achieving sales targets.

The role emphasizes proactive sales, exceptional customer service, and strong product knowledge, supported by CRM usage to manage leads and ensure follow-up.

Qualifications

• Proven sales experience, preferably automotive.
• Strong negotiation and closing abilities.
• Excellent customer service and communication skills.

Responsibilities

• Engage with prospective customers and understand their needs.
• Present vehicle options and conduct demonstrations.
• Explain financing options and finalize sales.
• Maintain in-depth Toyota product knowledge and communicate benefits.
• Use CRM to track leads and follow up with customers.
• Achieve monthly sales targets and build lasting relationships.

Skills

Sales

Negotiation

Customer service

Communication

Product knowledge

Lead generation

Education

High school diploma

Associate degree

Bachelor’s degree

Tools

CRM software

Job description

• Location 860 Baltimore Pike,Springfield, PA, 19064,United States
• Job Category Sales
• Employee Type Full Time
• Required Degree High school

Contact information

• Name Rob Garrison
• Phone [phone] x5590
• Email [e-mail]

Description

About This Job

As a Toyota Sales Consultant in Springfield, you drive the customer experience from initial contact to vehicle delivery. You represent the Toyota brand, connect with customers, and guide them through the exciting journey of purchasing a new or pre-owned vehicle. This role is pivotal in building lasting customer relationships and achieving sales targets for our dealership. You contribute directly to our success by ensuring customer satisfaction and fostering loyalty.

Job Duties and Responsibilities

The Toyota Sales Consultant engages with prospective customers, understands their needs, and present vehicle options. This role requires a proactive approach to sales and customer service.

• Generates new sales leads and cultivates existing customer relationships.
• Provides exceptional customer service, ensuring a positive and memorable experience for every client.
• Develops and maintains in-depth product knowledge (Toyota), effectively communicating features and benefits.
• Conducts vehicle demonstrations and explains financing options clearly.
• Applies effective negotiation strategies to finalize sales agreements.
• Manages the entire automotive sales process, from inquiry to delivery.
• Utilizes CRM software to track customer interactions, manage leads, and follow up efficiently.
• Achieves and exceeds monthly sales targets and performance goals.
• Builds strong client relationship management through consistent communication and follow-up.
• Demonstrates superior communication skills to articulate information and persuade customers.
• Executes effective closing sales techniques to complete transactions successfully.

Education

• Possesses a high school diploma or equivalent.

Experience

• Holds prior experience in sales, preferably within the automotive sales industry.
• Demonstrates a track record of meeting or exceeding performance goals.

Knowledge/Skills

• Applies strong sales and negotiation techniques.
• Exhibits excellent customer service and communication skills.
• Possesses or develops comprehensive product knowledge (Toyota).
• Understands and practices effective client relationship management.
• Proficiently uses CRM software and other sales tools.
• Shows capability in lead generation and prospecting.

Preferred Qualifications

• Holds an Associate's or Bachelor's degree in Business, Marketing, or a related field.
• Possesses experience with specific automotive CRM platforms.
• Bilingual abilities are a plus.

Physical Requirements/Work Conditions

• Stands, walks, and sits for extended periods during the workday.
• Operates a computer and other standard office equipment.
• Works in a dealership environment, including showroom and outdoor lot conditions.
• Requires a valid driver's license and an insurable driving record.

Conicelli provides a positive, professional work environment. Our team members enjoy many benefits including:

• Full-Time Employment
• Medical, Dental and Vision
• Vacation/Paid Time Off
• 401(k)
• Family owned and operated for over 40 years!
• We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug testing