Toy Sales Representative

SBT Global, Inc.; Pico Rivera (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

SBT Global, Inc. in California is seeking an Account Management professional to build and maintain relationships with existing customers and retail accounts, serving as the primary contact for inquiries and ensuring high customer satisfaction through timely communication.

The role includes business development, sales support, market research, and cross-functional collaboration with Marketing and Production to ensure product availability, timely delivery, and effective promotions of consumer

Qualifications

• Strong communication and interpersonal abilities.
• Ability to work independently and in a team.

Responsibilities

• Build and maintain relationships with existing customers and retail accounts.
• Be the primary point of contact for customer inquiries and ongoing support.
• Promote products and present information to customers and retail partners.
• Coordinate with internal teams to ensure smooth order processing and delivery.
• Analyze sales data to monitor performance and support growth.
• Collaborate with Marketing and Production to support launches and promotions.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Teamwork

Education

Bachelor's degree in Business/Marketing/Communications

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Job Description

Account Management

• Build and maintain strong relationships with existing customers and retail accounts.
• Serve as the primary point of contact for customer inquiries and ongoing account support.
• Ensure customer satisfaction by providing timely communication and resolving issues as needed.

Business Development

• Identify and develop new business opportunities to expand the customer base.
• Research prospective customers and establish relationships with new retail partners.
• Support sales growth by promoting products and presenting product information to customers.

Sales Support

• Prepare sales materials, quotations, and product information for customers.
• Coordinate customer requests with internal departments to ensure smooth order processing.
• Provide administrative and operational support to the sales team.

Sales Analysis & Market Research

• Analyze sales data and prepare reports to monitor sales performance.
• Research market trends, customer preferences, and competitor activities.
• Provide insights and recommendations to support business growth and sales strategies.

Cross-Functional Collaboration

• Work closely with the Marketing team to support promotional activities and product launches.
• Coordinate with the Production team to ensure product availability and timely delivery.
• Collaborate with internal departments to improve customer experience and operational efficiency.

Qualifications

Required

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• New graduates or candidates with 1–2 years of professional experience are encouraged to apply.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.Basic proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Ability to work independently as well as collaboratively in a team environment.

Preferred

• Previous experience in sales, account management, customer service, or business development.
• Experience working with retail customers or consumer products.
• Interest in the toy, consumer goods, or retail industry.

Additional Information

All your information will be kept confidential according to EEO guidelines.