National Account Manager

Talent Reel; Minneapolis (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

Talent Reel seeks a National Account Manager to own end-to-end forecasting, execution, and performance for named national retail accounts. You will collaborate with Ops, BI, Finance, Brand, and Marketing to drive profitable growth and establish strong relationships with major retailers.

You will negotiate terms, tailor promotions, and lead cross-functional teams to meet forecasted objectives while delivering sustainable profit and growth for the business.

Qualifications

• Bachelor's degree in business, finance, economics, or industry relevant field is a plus.

Responsibilities

• Be the primary point of contact on named accounts with end-to-end ownership of forecasting/execution/performance.
• Collaborate with retailers to increase revenue and profitability and tailor ranges and promos to maximize placement.
• Lead terms negotiations with customers annually for sustainable growth.
• Coordinate with planning/procurement to align volumes with forecasts and timelines.
• Drive supply continuity with named operations contacts for stock delivery.
• Provide team leadership: growth plans, training, direction, and motivation.
• Assist on projects to drive efficiencies and profitability across the wider team.
• Attend industry events and achieve sales forecast, distribution, pricing, promotion, and shelving objectives.
• Communicate needs across the organization and facilitate cross-functional teams to meet customer needs.
• Develop long-term customer business plans considering profit and volume implications.
• Create conceptual presentations drawing from internal/external resources.
• Negotiate business plans at customer planning sessions to meet volume and profit goals.
• Collaborate with Supply-Demand Planning to implement accurate forecasts.
• Manage and deliver P&L statements.
• Build sustainable commercial plans with strong customer relationships.
• Perform other duties as assigned.
• Manages People: Yes

Skills

Sales experience

Leadership

Communication

Cross-functional collaboration

Presentation skills

CRM software

Problem solving

Time management

Education

Bachelor's degree in business/finance/economics

Tools

Excel

G-Suite

Salesforce

Gainsight

Job description

The National Account Manager is a key member of the sales team and will be responsible for a Target's national retail account. The aim of the National Account Manager is to drive profitable growth across accounts in line with company objectives. You will liaise with the wider team, including Ops & Logistics, BI, Finance, Brand and Marketing. You will be given the freedom to create your own mark within your accounts and own relationships and end-to-end processes in a supportive and collaborative atmosphere. You will be expected to develop ideas of how to streamline and innovate the workload and share our corporate vision and passion for our brands with the world's largest retailers.

What You Will Do:

• Be the primary point of contact on named accounts with end-to-end ownership of forecasting/execution/performance
• Work collaboratively with retailers to increase revenue and profitability - It is crucial to understand each customer's business strategy and tailor ranging and promo suggestions to maximize placement on new and existing brands
• Lead terms negotiations with customers annually to ensure sustainable growth for the business
• Work with planning and procurement to ensure that volumes are placed in line with agreed forecasts and timescales
• Work day-to-day with named operations contacts to ensure consistent supply of stock into retail
• People management responsibilities to include identification and fostering of individual team member growth plans. Provide team members with the appropriate training, tools, direction, and motivation to enable their success
• Assist on projects to drive efficiencies and profitability across the wider team
• Attend industry events
• Achieve sales forecast, distribution, pricing, promotion, and shelving objectives within assigned segments
• Communicate information and customer needs across the organization - lead, organize and facilitate both internal and external teams to meet customer’s needs
• Develop customer business plans that considers long-term goals, strategies and results - consider the profit and volume implications of various alternatives to both the company and our customers
• Develop conceptual presentations drawing from all internal and external resources
• Negotiate business plans at customer business planning sessions to achieve business unit’s short and long-term volume and profit goals while conforming to company policies
• Work closely with the Supply-Demand Planning Team to ensure correct forecast is implemented and executed
• Manage and deliver P&L Statements
• Work collaboratively with cross functional teams
• Strategically build a sustainable commercial plan
• Build on strong customer relationships and deliver sustainable growth
• Perform other duties as assigned
• Manages People: Yes

What We Are Looking For

• Bachelor's degree in business, finance, economics, or industry relevant field is a plus.
• 5+ years of sales experience with consumer goods, customer service and/or managing relationships with major retailers
• 2+ years of leadership experience.
• Proven track record of meeting or exceeding sales quotas.
• Experience with direct buyer and vendor manager relationships.
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced environment.
• Strong interpersonal skills with the ability to develop productive and professional relationships.
• Strong proficiency in Microsoft Office, with advanced understanding of excel & G-Suite.
• Able to work cross functionally, collaboratively, and reciprocally with multiple departments.
• Self-Motivated and a self-starter.
• Able to multitask, organize, prioritize, and manage time efficiently.
• Can easily adapt to shifting priorities, and can manage multiple priorities at one time.
• Excellent attention to detail and analytical skills.
• Ability to deal effectively with diverse individuals at all organizational levels in a professional manner.
• A mindset that is collaborative, and growth oriented.
• Effective problem solver and critical thinker; proactive in resolving issues.
• Strong presentation skills, with the ability to influence decision makers.
• Proficient with common customer success and customer relationship management software (Gainsight, salesforce, etc).

Nice To Have:

• Experience within the toy, entertainment, or licensed goods industry.
• Experience in (sales, brand, PD, etc.) within consumer products