Toy & Games Shop Manager – Customer Experience Leader

Ultipro; Fargo (ND); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k) with Roth options

Associate discounts

Full health coverage (medical, HSA, +d

Dental and vision

Job summary

Scheels in Fargo, ND is hiring for a customer-focused sales associate. You will engage with customers, determine needs, and promote Scheels Visa while delivering a high-quality shopping experience.

Ideal candidates have a high school diploma or GED and 1–3 months of related experience, with strong math skills and a team-oriented mindset. The role includes varied hours, with potential evenings and weekends, and access to Scheels’ extensive benefits program.

Qualifications

• High school diploma or GED required, plus 1–3 months related experience or training.
• Ability to perform basic math and handle currency, measurements, and percentages.
• Professional appearance, positive attitude, and team orientation.

Responsibilities

• Deliver exceptional customer service and engage with customers to identify needs and promote products.
• Maintain expert product knowledge and lead training for other associates.
• Meet or exceed personal sales goals while delivering high-quality customer experiences.
• Manage inventory using internal reports and keep backstock organized and merchandised.
• Ensure pricing, tags, stickers, and signage are accurate and up-to-date.

Skills

Customer service

Communication

Teamwork

Basic math

Education

High school diploma or GED

1-3 months related experience or training

Job description

Scheels in Fargo, ND is hiring for a customer-focused sales associate. You will engage with customers, determine needs, and promote Scheels Visa while delivering a high-quality shopping experience.

Ideal candidates have a high school diploma or GED and 1–3 months of related experience, with strong math skills and a team-oriented mindset. The role includes varied hours, with potential evenings and weekends, and access to Scheels’ extensive benefits program.