Towing Dispatch Specialist – Towbook & Police Coordination

Genius Agency AI; United States; A distancia; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Global Pacific Support is partnering to hire an experienced Towing Dispatcher. The role focuses on dispatching for U.S.-based towing companies and coordinating with law enforcement on accident scenes.

We value hands-on Towbook expertise, professional communication with customers, insurers, and police, and the ability to manage multiple calls with real-time updates. Remote-friendly, rotating shifts may be required.

Formación

• Proven experience dispatching for a U.S.-based towing company.
• Experience using Towbook for dispatching and updates.
• Experience coordinating with police for towing operations.

Responsabilidades

• Dispatch towing and roadside assistance calls using Towbook.
• Coordinate with drivers to ensure timely service.
• Communicate professionally with customers, insurance companies, and law enforcement.
• Monitor job status and provide real‑time updates.
• Coordinate with law enforcement for accident scenes and police‑initiated towing.
• Prioritize calls and manage multiple dispatch requests efficiently.

Conocimientos

English communication

Multitasking

Problem solving

Reliable internet

Herramientas

Towbook

Descripción del empleo

Global Pacific Support is partnering to hire an experienced Towing Dispatcher. The role focuses on dispatching for U.S.-based towing companies and coordinating with law enforcement on accident scenes.

We value hands-on Towbook expertise, professional communication with customers, insurers, and police, and the ability to manage multiple calls with real-time updates. Remote-friendly, rotating shifts may be required.