Tour Receptionist/Sales Support Associate $16.50 Hourly

Holiday Inn Club Vacations; New Orleans (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Hourly pay

Paid parking

Benefits at 90 days

401K match

IHG travel discounts

Job summary

Holiday Inn Club Vacations in New Orleans is seeking a Sales Support Associate to help run the Resort Tour Reception, gifting, Kids Club, Sales F&B, and Sales Receptionist functions with professionalism and guest focus.

The role emphasizes strong customer service, organization, and communication; you will perform check-in/out, provide reporting, and support sales objectives while contributing to a positive team culture and guest satisfaction.

Qualifications

• Excellent computer and telephone skills.
• Proficient in Internet, MS Word, PowerPoint and Excel.
• Strong customer service skills and ability to communicate clearly.
• Ability to prioritize, organize and delegate with ease.
• Strong work ethic and attention to detail.

Responsibilities

• Performs check-in and departure processes for sales/marketing.
• Achieves personal and departmental objectives with supervision.
• Verifies marketing qualifications for proper tour assignments.
• Prepares and distributes departmental reporting with management approval.
• Executes the gifting process for sales/marketing areas.

Skills

Customer service

Communication

MS Word

PowerPoint

Excel

Internet

Phone skills

Time management

Teamwork

Tools

MS Word

PowerPoint

Excel

Job description

Job Category: Sales & Marketing

Requisition Number: TOURR022043

• Posted : September 4, 2026
• Full-Time

Locations

Showing 1 location

Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B, and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests.

ESSENTIAL DUTIES AND TASKS:

• Performs all elements of the check-in and departure process for the designated sales and marketing department
• Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services
• Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments
• Prepare and distribute all departmental reporting upon management’s approval
• Executes the gifting process for the designated sales and marketing areas

QUALIFICATIONS:

• Excellent computer and telephone skills.
• Proficient in the use of the Internet, MS Word, PowerPoint, and Excel.
• Strong commitment and execution of customer service skills.
• Able to prioritize, organize, and delegate assignments with ease.
• Strong work ethic.
• Excellent verbal and written communication skills are essential for success.
• Possesses well-developed judgment, interpersonal, and communication skills.
• Attention to detail and analytical as well as creative approach to tasks.
• Participates in proactive team efforts to achieve departmental and company goals.
• Carries out any reasonable request by management.

BENEFITS, COMPENSATION & REPUTATION:

• Outstanding & Fun Company Culture
• Hourly Pay ($15.79/Hour)
• Paid parking in our garage at our NOLA Resort!
• Benefits at 90 days - Medical, Dental, Prescription, Vision & Even Elective Benefits Such As Life, Disability, Accident, Pet, & More
• Health Savings & Flexible Spending Accounts
• Employee Assistance Program (EAP) - Counseling Sessions Include Family, Finances, & Legal Advice (6 Sessions Per Issue, Per Year)
• 401K Match - 100% Up To 4% Of Income
• ClubGO - Points To Use For A Resort Stay Each Year
• IHG Travel Discounts - 18 Brands - Thousands of Properties Worldwide - $39-$99/Night
• Internal Promotions & Transfers
• Tuition Assistance

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.