Tour Leader Development Manager (Remote, Portugal)

Grand Circle Corporation; Boston (MA); Hybrid; USD 46,000 - 56,000; Full time

Benefits offered by this job

Salary €45,000

Bonus potential

Merit increases

Growth opportunities

Travel discounts

Referral bonus

Onboarding program

Job summary

Grand Circle Corporation is seeking an experienced Tour Leader Manager to join our Iberia team, based in Portugal (remote). You will recruit, train, coach, and manage Tour Leaders across our products, ensuring service excellence and alignment with our values.

The role requires frequent regional travel, fluency in English and Portuguese, and strong Excel skills. We offer a €45,000 annual salary, performance-based bonuses, merit increases, travel packages, onboarding, and a supportive global team.

Qualifications

• Experience in the travel industry.
• Proven people management experience.
• Fluent in English and Portuguese.
• Based in Portugal.
• Willing to travel frequently.
• Strong Excel skills (filters, formulas).

Responsibilities

• Recruit, train, schedule, coach, and manage Tour Leaders across assigned products.
• Build and maintain a high-performing team that exemplifies the company’s culture and values.
• Develop and implement individualized training plans for newly hired Tour Leaders.
• Conduct regular performance reviews, coaching sessions, and development discussions.
• Lead Tour Leader onsite meetings, training sessions, and workshops.
• Travel regularly throughout the region to observe operations and support team development.
• Interact with travelers to gather insights and ensure service excellence.
• Prepare and deliver weekly reports to the Regional Leader and Boston Headquarters.

Skills

Travel industry experience

People management experience

Bilingual English/Portuguese

Based in Portugal

Willing to travel frequently

Excel proficiency

Tools

Microsoft Excel

Job description

Grand Circle Corporation is seeking an experienced Tour Leader Manager to join our Iberia team, based in Portugal (remote). You will recruit, train, coach, and manage Tour Leaders across our products, ensuring service excellence and alignment with our values.

The role requires frequent regional travel, fluency in English and Portuguese, and strong Excel skills. We offer a €45,000 annual salary, performance-based bonuses, merit increases, travel packages, onboarding, and a supportive global team.