Remote Corporate Travel Team Lead

Travel Leaders Group Holdings LLC dba Internova Travel Group; United States; Remote; USD 58,000 - 95,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision insurance

401k with company match

Employee travel discounts

LinkedIn Learning access

Job summary

ALTOUR, a division of Internova Travel Group, is seeking a Manager of Corporate Travel to lead a travel agent team remotely in the US. The role drives customer service excellence, operational efficiency, and profitability by implementing strategic plans and coaching staff.

The position requires 5–7 years in travel and customer service, Sabre GDS proficiency, and strong communication skills. A comprehensive benefits package is included.

Qualifications

• 5–7 years in travel industry and customer service experience are required.
• Proficiency with Sabre GDS and international travel knowledge is needed.
• Excellent written and verbal communication skills are essential.

Responsibilities

• Direct leadership of travel agent team with coaching for performance.
• Support development and implementation of strategic plans for service levels and efficiency.
• Drive client satisfaction, retention and profitability through KPI monitoring.
• Provide guidance, feedback, and HR-related activities for reports.

Skills

5-7 years experience travel industry

5-7 years customer service

Sabre GDS

International travel knowledge

Excellent written and verbal skills

Microsoft Office

Agent/supervisor role understanding

Escalation handling

Job description

ALTOUR, a division of Internova Travel Group, is seeking a Manager of Corporate Travel to lead a travel agent team remotely in the US. The role drives customer service excellence, operational efficiency, and profitability by implementing strategic plans and coaching staff.

The position requires 5–7 years in travel and customer service, Sabre GDS proficiency, and strong communication skills. A comprehensive benefits package is included.