Tour Director

Grand Circle Travel; National (WV); On-site; USD 9,594,000 - 12,177,000; Full time

Benefits offered by this job

Gratuity

Incentive plan

Job summary

Grand Circle Corporation seeks Program Directors (Tour Directors) to lead escorted tours with a focus on authentic experiences for travelers aged 50+. You will guide groups across destinations like Halifax, Quebec City, Montreal, and more, delivering rich context and ensuring safety and enjoyment.

Ideal candidates have 3–5 years of tour guiding, strong leadership and teamwork skills, and proficiency in Microsoft Excel.

Qualifications

• 3 to 5 years of experience guiding tours in the listed destinations.
• Passion for destinations, people, culture and traditions.
• Ability to connect travelers with locals beyond typical tours.
• Knowledge of destination history, daily life, nature and culture.
• Flexibility, teamwork and leadership skills.
• Ability to make quick decisions for last‑minute changes.
• Proficiency with Microsoft Excel.

Responsibilities

• Oversee the program's quality and deliver an unforgettable experience.
• Deliver all information about destinations, programs and schedules.
• Understand travelers' expectations and focus on enjoyment.
• Reconfirm every service and coordinate with GCT Office.
• Represent GCT with cordial and formal relationships.
• Listen to feedback, take notes, and communicate with the office.

Skills

Tour guiding

Leadership

Teamwork

Decision making

Customer service

Excel

Tools

Microsoft Excel

Job description

Grand Circle Corporation is the largest American direct marketer of international travel, adventure, and discovery for Americans aged 50 and older and has served more than 1 million travelers since 1958.

Grand Circle is looking for Program Directors (Tour Directors) who are willing to take risks and challenge themselves to provide travelers with unforgettable experiences on our escorted tours:

• Destinations: Halifax, Baddeck, Charlottetown, Saint John, Quebec City, Montreal, John’s

What We Require:

• 3 to 5 Years of experience guiding tours in the above
• Passion for the destinations, their people, culture, and traditions
• Go beyond the touristy destination to connect your travelers with the locals
• Knowledge (History, Everyday Life, Nature, Culture) of the destinations
• Flexibility, teamwork, and leadership skills
• Ability to make quick decisions to address last‑minute changes
• Proficient in Microsoft Suite, specifically Excel

Working Responsibilities:

• In charge of the program's overall quality and delivering an unforgettable experience for travelers.
• Deliver all the information about the destination/program/schedule.
• Understand travelers' expectations (especially IC Members) and focus on their enjoyment of the trip.
• Reconfirms every service with
• Represent GCT to keep a cordial and formal relationship with our
• Listen to travelers' feedback, take notes, and communicate with the GCT Office.

What We Offer:

• Salary: $220 USD daily rate (with up to 20% increase after 3 years) based on performance
• Gratuity: $7- $10 /person/day (average group size: 35 )
• Incentive: Up to an additional 40% of your base salary upon achieving Excellence goals

Qualifications

Behaviors

Required

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well