Total Rewards Coordinator (5158)

SEPTA; Philadelphia (Philadelphia County); On-site; USD 54,000 - 68,000; Full time

Benefits offered by this job

Healthcare Coverage

Retirement Plan

Paid leave

Wellness programs

Tuition reimbursement

PSLF eligibility

Free transport pass

Job summary

SEPTA is seeking a Total Rewards Coordinator in Philadelphia to support the Chief Total Rewards Officer with payroll, requisitions, and benefits processing. You will coordinate service awards, tuition reimbursement, and maintain personnel files, ensuring accurate documentation and timely reporting.

The role requires a high school diploma and 5 years in administrative positions, plus proficiency with HRIS/Payroll systems and MS Office. SEPTA offers comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or equivalent plus a minimum of five (5) years progressively responsible experience in administrative/secretarial positions required.
• An equivalent combination of education and experience (one year of advanced education equating to two years of listed experience) may be considered in lieu of the above-mentioned requirements.
• Working knowledge of HRIS/Payroll administration systems required.
• Experience with Microsoft Office Suite including Excel and Word required.
• Must possess excellent verbal and written communications skills, including proper grammar, accurate spelling and keen proofreading skills.
• Excellent critical thinking, customer service and interpersonal skills required.
• Ability to prioritize multiple duties simultaneously, excellent communications skills with all levels of management and a strong, proactive work ethic required.

Responsibilities

• Assists the Chief Total Rewards Officer and staff in all administrative aspects of the department.
• Coordinates the quarterly Service Awards project (tracking and ordering pins, notification and distribution of certificates and pins).
• Primary point of contact for coordination of activities related to tuition reimbursement.
• Assists with running required reports pertaining to Driver’s License checks (mismatch states and bad data, errors).
• Assists with verifications and completion of benefits forms.
• Maintenance and filing of personnel files for supervisory, administrative and management employees.
• Responsible for SAM employee new hire processing and I-9/e-verify in the E-Verify system.
• Assists with data entry into applicable human resources business systems.
• Reads and routes incoming emails and mail; files correspondence and records.
• Responds to emails and telephone inquiries requiring knowledge of HR and Total Rewards procedures.
• Composes, types and edits memos, letters, financial and statistical reports using Word/Excel.
• Assist in monitoring the department’s budget and compile related reports.
• Coordinate and prioritize administrative functions including office supplies and staff workload.
• Oversees weekly payroll, timesheets and payroll adjustments.
• Provides customer service to employees and handles confidential matters.
• Supports other HR staff across the division as needed.
• Initiates procurement requests and tracks approval progress.
• Performs other duties and special projects.

Skills

Communication

Multitasking

Organizational skills

Customer service

Attention to detail

Education

High School Diploma or equivalent

Advanced education substitution

Tools

HRIS/Payroll systems

Microsoft Excel

Microsoft Word

Job description

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City: Philadelphia

Secure Your Future with SEPTA – A Leader in Transportation!

TheSoutheastern Pennsylvania Transportation Authority (SEPTA)is thesixth-largesttransportation system in the U.S., connecting communities across a2,200-square-mile service region. SEPTA isat the forefront of innovationin the transit industry, ensuring reliable and efficient services while driving economic growth in thePhiladelphia region.

Only candidates who are authorized to work in the United States without sponsorship, will be accepted at this time.

We are proud to be recognized as

2023 FORBES Best in State Employer

Philadelphia Employer of Choice for 2024

We are seeking to hire candidates for ourTotal Rewards Coordinator (5158).

Opening Date:11/4/2026

Closing Date: 11/11/2026

Job Grade: SAM 35

Salary Range:$54,054.00- $67,548.00

OVERALL DESCRIPTION

Assists the Chief Total Rewards Officer and his/her staff in all administrative aspects of the department including typing position descriptions, coordinating and tracking requisition activity and related materials, preparation and coordination of the monthly new hire announcements, quarterly service award certificates and pins, tuition reimbursement, Driver’s License mismatch reports, SAM personnel filing, scheduling appointments and meetings, preparing payroll and personnel changes, and coordinating other administrative tasks within the Total Rewards department within the Human Resources Division.

SPECIFIC RESPONSIBILITIES

• Responsible for administrative tasks, including scheduling appointments and meetings, receiving and disseminating information, and assisting department managers with day-to-day office tasks.
• Coordinates the quarterly Service Awards project (tracking and ordering pins, notification and distribution of certificates and pins.
• Primary point of contact for coordination of actiivties related to tuition reimbursement.
• Assists with running required reports pertaining to Driver’s License checks (mismatch states and bad data, errors),
• Assists with verifications and completion of benefits forms.
• Primarily responsible for maintenance and filing of personnel files for supervisory, administrative and management employees.
• Primarily responsible SAM employee new hire processing and all I-9 and e-verify processing in the E-Verify system.
• Assists with data entry into applicable human resources business systems.
• Reads and routes incoming emails and mail. Files correspondence and other records.
• Assists in responding to emails and telephone inquiries requiring knowledge of Human Resources and Total Rewards office routines and procedures.
• Composes, types and edits memos, letters, financial and statistical reports and statements from various sources using standard software (Microsoft Word and Excel) requiring a high degree of judgment and responsibility.
• Assists Total Rewards managers to monitor the department’s budget and to compile related reports.
• Coordinates and prioritizes all administrative functions of the department including ordering of office supplies, distribution of work to clerical staff and handling confidential matters.
• Oversees the maintenance of weekly payroll, timesheets and payroll adjustments.
• Provides customer service to employees by answering questions appropriately or by referral to persons most knowledgeable.
• Aids with administrative functions to other Human Resources staff as necessary across the division.
• Initiates entries of procurement requests in the appropriate system and monitors progression through the approval process.
• Performs other duties and special projects assigned.

QUALIFICATIONS AND EXPERIENCE

• High School Diploma or equivalent plus a minimum of five (5) years progressively responsible experience in administrative/secretarial positions required.
• An equivalent combination of education and experience (one year of advanced education equating to two years of listed experience) may be considered in lieu of the above-mentioned requirements.
• Working knowledge of HRIS/Payroll administration systems required.
• Experience with Microsoft Office Suite including Excel and Word required.
• Must possess excellent verbal and written communications skills, including proper grammar, accurate spelling and keen proofreading skills.
• Excellent critical thinking, customer service and interpersonal skills required.
• Ability to prioritize multiple duties simultaneously, excellent communications skills with all levels of management and a strong, proactive work ethic required.

Why Join Our Team? Enjoy Outstanding Benefits!

• Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
• Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
• Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
• Employee Wellness– Access wellness programs and resources to support your physical, mental, and emotional well-being.
• Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.
• Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
• Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!

Join us and take advantage of these incredible benefits while making a difference in your community!

SEPTA is an Equal Opportunity Employer.

SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.