Total Rewards & Benefits Coordinator

SEPTA; Philadelphia (Philadelphia County); On-site; USD 54,000 - 68,000; Full time

Benefits offered by this job

Healthcare Coverage

Retirement Plan

Paid leave

Wellness programs

Tuition reimbursement

PSLF eligibility

Free transport pass

Job summary

SEPTA is seeking a Total Rewards Coordinator in Philadelphia to support the Chief Total Rewards Officer with payroll, requisitions, and benefits processing. You will coordinate service awards, tuition reimbursement, and maintain personnel files, ensuring accurate documentation and timely reporting.

The role requires a high school diploma and 5 years in administrative positions, plus proficiency with HRIS/Payroll systems and MS Office. SEPTA offers comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or equivalent plus a minimum of five (5) years progressively responsible experience in administrative/secretarial positions required.
• An equivalent combination of education and experience (one year of advanced education equating to two years of listed experience) may be considered in lieu of the above-mentioned requirements.
• Working knowledge of HRIS/Payroll administration systems required.
• Experience with Microsoft Office Suite including Excel and Word required.
• Must possess excellent verbal and written communications skills, including proper grammar, accurate spelling and keen proofreading skills.
• Excellent critical thinking, customer service and interpersonal skills required.
• Ability to prioritize multiple duties simultaneously, excellent communications skills with all levels of management and a strong, proactive work ethic required.

Responsibilities

• Assists the Chief Total Rewards Officer and staff in all administrative aspects of the department.
• Coordinates the quarterly Service Awards project (tracking and ordering pins, notification and distribution of certificates and pins).
• Primary point of contact for coordination of activities related to tuition reimbursement.
• Assists with running required reports pertaining to Driver’s License checks (mismatch states and bad data, errors).
• Assists with verifications and completion of benefits forms.
• Maintenance and filing of personnel files for supervisory, administrative and management employees.
• Responsible for SAM employee new hire processing and I-9/e-verify in the E-Verify system.
• Assists with data entry into applicable human resources business systems.
• Reads and routes incoming emails and mail; files correspondence and records.
• Responds to emails and telephone inquiries requiring knowledge of HR and Total Rewards procedures.
• Composes, types and edits memos, letters, financial and statistical reports using Word/Excel.
• Assist in monitoring the department’s budget and compile related reports.
• Coordinate and prioritize administrative functions including office supplies and staff workload.
• Oversees weekly payroll, timesheets and payroll adjustments.
• Provides customer service to employees and handles confidential matters.
• Supports other HR staff across the division as needed.
• Initiates procurement requests and tracks approval progress.
• Performs other duties and special projects.

Skills

Communication

Multitasking

Organizational skills

Customer service

Attention to detail

Education

High School Diploma or equivalent

Advanced education substitution

Tools

HRIS/Payroll systems

Microsoft Excel

Microsoft Word

Job description

SEPTA is seeking a Total Rewards Coordinator in Philadelphia to support the Chief Total Rewards Officer with payroll, requisitions, and benefits processing. You will coordinate service awards, tuition reimbursement, and maintain personnel files, ensuring accurate documentation and timely reporting.

The role requires a high school diploma and 5 years in administrative positions, plus proficiency with HRIS/Payroll systems and MS Office. SEPTA offers comprehensive benefits and growth opportunities.