TopGolf Swing Suite Server & Host.

HRI Hospitality; Nashville (TN); Hybrid; USD 33,062,000 - 44,083,000; Full time

Job summary

Hilton Tempo Nashville is seeking a friendly Host/Hostess to create a warm first impression in the dining room. You will manage reservations, waitlists, seating charts, and guest flow to ensure efficient service. Friendly demeanor and strong communication are essential.

Experience in hospitality preferred; high school diploma or equivalent preferred. This on-site role offers exposure to a vibrant Food & Beverage program in a dynamic urban hotel near Music Row and downtown Nashville.

Qualifications

• Customer-focused hospitality experience preferred.
• Excellent verbal and written communication.

Responsibilities

• Greet guests warmly and manage the check-in process.
• Handle reservations, waitlists, and seating charts to optimize service flow.
• Escort guests to tables and coordinate with servers for smooth seating.
• Answer phones and provide accurate dining information.
• Maintain cleanliness and organization of the host stand and entrance area.
• Assist with menus and guest requests as needed.

Skills

Customer service

Communication skills

Multitasking

Guest-flow management

Professional appearance

Reservation systems basics

Education

High school diploma or equivalent

Tools

OpenTable

POS systems

Job description

306 rooms | 12,000 sq. ft. meeting/event spaceAmenities: multiple on-site restaurants, unique social lounge, roof-top outdoor pool with bar, fitness center, concierge.With a modern, lifestyle focus in the heart of Nashville, Hilton Tempo offers an engaging environment for hospitality professionals who thrive on energetic guest experiences and creative operational challenges. Located near Music Row and within walking distance of the city's vibrant entertainment, dining, and cultural scene, the hotel provides a dynamic urban setting where leaders can shape memorable stays for both business and leisure travelers.The TopGolf Swing Suite Server & Host. is responsible for creating a warm and welcoming first impression for guests. This role manages seating, waitlists, guest flow, and communication with servers to ensure an efficient and enjoyable dining experience.JOB DESCRIPTION**Job Title**: Host/Hostess**Department:** Food & Beverage**Supervision Exercised:** None**Supervision Received:** Restaurant Supervisor / Restaurant Manager / Food & Beverage Manager**MINIMUM REQUIREMENTS****Education*** High school diploma or equivalent preferred.**Experience*** Previous restaurant or hospitality experience preferred.* Customer service experience strongly preferred.**Skills and Knowledge*** Excellent customer service and communication skills.* Ability to multitask and remain calm in a fast-paced environment.* Strong organizational and guest-flow management abilities.* Professional appearance and friendly demeanor.* Basic knowledge of reservation systems and POS platforms preferred.* Ability to stand and walk for extended periods.**Job Duties and Responsibilities*** Greet guests warmly and create a positive first impression.* Manage reservations, waitlists, and seating charts to maximize service flow.* Escort guests to tables and communicate server sections effectively.* Answer phones, take messages, and provide basic restaurant information.* Maintain cleanliness and organization of the host stand and entrance area.* Assist with menus, to-go orders, and guest requests as needed.* Monitor dining room activity and communicate with servers and management.* Follow company policies, safety standards, and service procedures.* Perform additional duties as assigned by management.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements*.*