Top-Performing Mortgage Loan Officer II – Retail, Chandler

Carrington Mortgage Services, LLC; Chandler (AZ); On-site; USD 125,000 - 300,000; Full time

Benefits offered by this job

Comprehensive healthcare plans

Discretionary 401(k) match 50%

Educational Reimbursement

Employee discounts

Training programs

Referral bonuses

Job summary

Carrington Mortgage Services in Chandler, AZ is seeking a Loan Officer II to operate as a Consumer Direct inside sales mortgage originator. You will advise customers on refinance, first lien, and home equity options and guide them through the loan process in compliance with all laws and company policies.

The target pay range for this position is $125,000 - $300,000+ annually, with comprehensive benefits and opportunities to originate loans nationally.

Qualifications

• Knowledge of FHA, FNMA, FHLMC, VA, USDA, HELOAN and HELOC products.
• Knowledge of refinance transactions.
• Knowledge of Carrington’s underwriting guidelines or ability to learn quickly.
• Knowledge of Carrington’s loan origination system or ability to learn quickly.

Responsibilities

• Prospect, connect, and build rapport with customers by making outbound calls to company-sourced leads and taking inbound calls from customer inquiries, Customer Service agent transfers, and third party transfers.
• Guide customers to the best mortgage products available by listening to the customer needs, answering questions, and collecting all documents necessary to close a mortgage loan.
• Follow up with customers to ensure we are providing a high level of best-in-class service.
• Adhere to all phone, email and SMS disclosure requirements when interacting with customers.
• Partner with all respective business partners to ensure an expedient and seamless process of file flow.
• Maintain resilience, determination, and adaptability to the changes in the mortgage industry and our customers’ needs.
• Maintain adherence to all applicable laws and regulations regarding mortgage lending.
• Perform other duties as assigned

Skills

Outbound calls

Mortgage knowledge

Communication skills

Underwriting guidelines

Job description

Carrington Mortgage Services in Chandler, AZ is seeking a Loan Officer II to operate as a Consumer Direct inside sales mortgage originator. You will advise customers on refinance, first lien, and home equity options and guide them through the loan process in compliance with all laws and company policies.

The target pay range for this position is $125,000 - $300,000+ annually, with comprehensive benefits and opportunities to originate loans nationally.