Top-Performing Collections Specialist | Earn Up to $100K

Sports & Imports Autos of Gwinnett; Stone Mountain (GA); Vor Ort; USD 60.000 - 100.000; Vollzeit

Benefits dieser Stelle

Health insurance

Performance-based bonuses

Paid training

Paid time off

Advancement opportunities

Stable full-time employment

Zusammenfassung

Sports & Imports Autos is seeking a motivated Collections Specialist to join our team. If you enjoy helping customers, negotiating solutions, and performing in a fast-paced, reward-driven environment, we'd love to hear from you.

We offer performance-based bonuses, paid training, health insurance, and opportunities for advancement. This is a stable, full-time position with a established dealership group.

Qualifikationen

• Minimum of 2 years of first-party collections experience required.
• Excellent communication, negotiation, and conflict-resolution skills.
• Strong computer skills and ability to learn dealership software quickly.
• Highly organized with excellent attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional phone etiquette.

Aufgaben

• Contact customers regarding past due vehicle payments by phone, text, email, and other approved methods.
• Negotiate payment arrangements while maintaining professionalism and empathy.
• Document every customer interaction thoroughly in our dealership management system.
• Follow established collection policies and procedures while complying with all applicable state and federal regulations.
• Monitor payment promises and follow up to ensure commitments are met.
• Work with customers experiencing financial hardship to identify appropriate solutions.
• Coordinate with repossession vendors when necessary.
• Skip trace customers using available resources when contact information changes.
• Meet daily, weekly, and monthly collection performance goals.
• Provide exceptional customer service while protecting company assets.

Kenntnisse

Collections experience

Communication

Negotiation

Attention to detail

Multitasking

Phone etiquette

Tools

Dealership software

Jobbeschreibung

Sports & Imports Autos is seeking a motivated Collections Specialist to join our team. If you enjoy helping customers, negotiating solutions, and performing in a fast-paced, reward-driven environment, we'd love to hear from you.

We offer performance-based bonuses, paid training, health insurance, and opportunities for advancement. This is a stable, full-time position with a established dealership group.