Field Collections Specialist | Bonus Eligible + Growth

America's CAR-MART, Inc.; Jackson (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Field Collections Representative to help ensure the financial health of our business while delivering excellent customer service to customers. You will conduct field visits, negotiate payment arrangements, document interactions, and maintain compliance with applicable laws, all while contributing to the company's targets and bonus plan.

You will participate in a bonus plan with a potential monthly value of up to $425, starting after the first day of the

Qualifications

• Background in collections and debt recovery processes.
• Strong communication and interpersonal skills for customer interactions.
• Proven track record of meeting or exceeding targets.

Responsibilities

• Conduct field visits to customers' locations for collections purposes.
• Negotiate payment arrangements and settlement options with customers.
• Utilize effective communication to build rapport and address customer concerns.
• Document all customer interactions and update collection records.
• Ensure compliance with legal and regulatory requirements related to collections.

Skills

Collections experience

Negotiation

Communication

Target achievement

Job description

America's Car-Mart is seeking a motivated Field Collections Representative to help ensure the financial health of our business while delivering excellent customer service to customers. You will conduct field visits, negotiate payment arrangements, document interactions, and maintain compliance with applicable laws, all while contributing to the company's targets and bonus plan.

You will participate in a bonus plan with a potential monthly value of up to $425, starting after the first day of the