Collections Specialist

Carsforsale.com; Sioux Falls (SD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Free beverages like coffee and soda

Access to snack bar

Lakeside lunch area

Job summary

An established automotive software leader is seeking a Collections Specialist in Sioux Falls to support dealerships nationwide. You will build relationships and help clients resolve payment issues, ensuring they stay up to date on their accounts. The ideal candidate has a High School diploma and excellent communication skills. Join our team and enjoy a collaborative environment with unique perks!

Qualifications

• Previous experience working with customers and building relationships required.
• Previous collections experience is a plus.
• Must have basic computer skills.

Responsibilities

• Work with recently closed accounts to gather information and collect final payment.
• Work with delinquent accounts to collect funds for past due payments.
• Research contact information on returned invoices.

Skills

Customer relationship building

Problem-solving

Effective listening

Strong communication skills

Independence

Education

High School Diploma or equivalent

Job description

Job Overview

Do you have a talent for building relationships, solving problems, and turning challenging conversations into positive outcomes? As our Collections Specialist, you’ll play a key role in supporting dealerships nationwide by helping them stay current on their accounts and continue growing with us. You’ll use your communication skills to understand each client’s situation, find resolutions, and guide them toward successful payment solutions. Put your goal-driven mindset and people skills to work as you ask thoughtful questions, overcome objections, and create a supportive experience that strengthens long-term partnerships. Join Carsforsale.com, an established automotive software leader for over 25 years, and be part of a team committed to helping dealers stay on the road to success.

What You Will Do

• Work with recently closed accounts to gather information and to collect final payment
• Work with delinquent accounts to collect funds for past due, unpaid or declined payments
• Research contact information on returned by post office invoices
• Work with dealers on settlements
• Make alternative payment arrangements on chargebacks as applicable
• As the “face” of the company, represent Carsforsale.com with professionalism and integrity

You’ll Also Need

• High School Diploma or equivalent and/or relevant experience
• Previous experience working with customers and building relationships required
• Previous Collections experience a plus
• Must have basic computer skills
• Effective listening skills are needed
• Strong communication skills (verbal and written)
• Ability to work independently as well as part of a team
• Self-motivated and able to prioritize workloads, working independently or as part of a team

A Day in the Life

• Energize your day with coffee, tea, juice, or soda. It’s all on the house!
• Walk through our Talladega Tunnel or take a ride down the slide to grab a bite from our snack bar
• Enjoy a lakeside lunch on our patio or grill some food in our outdoor kitchen
• Take a break while practicing your golf skills in one of our virtual golf simulators. If golf isn’t your thing, play a game of pool, shuffleboard, or foosball!