Top-Pay Auto Service Advisor (Sign-On Bonus)

Napleton Nissan; Orlando, Northern (FL, KY); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Top of market pay plans

Family Owned and Operated- 90+ years

Medical, Dental, Vision Insurance

401k

Accrued Vacation Time

Sign-On Bonus up to $3,000

Discounts on products/services/vehicle

Ongoing training with specialists

Job summary

Ed Napleton Automotive Group at Volkswagen of Orlando is seeking a Service Advisor to help customers and technicians by presenting repair recommendations and maintaining transparency in cost and time estimates. You will keep customers informed throughout the service process and coordinate closely with the shop team.

The role offers top-of-market pay plans with incentives, comprehensive medical/dental/vision benefits, a 401(k), accrued vacation, ongoing training with specialists, and a sign-on

Qualifications

• Experience in automotive service advising or a related role is preferred
• Strong customer-service skills with CSI-driven mindset
• Ability to learn and utilize dealership technology and software

Responsibilities

• Work with customers to identify vehicle maintenance needs and provide repair recommendations
• Create repair orders with transparent cost and time estimates
• Maintain timely communication with customers about status and progress
• Coordinate with Technicians and Parts to ensure timely completion of work
• Display a positive attitude and strong work ethic with customers and teammates
• Utilize fixed operations technology to support service operations

Skills

CDK

Mykaarma

Customer service

Tech savvy

Tools

CDK

Mykaarma

Job description

Ed Napleton Automotive Group at Volkswagen of Orlando is seeking a Service Advisor to help customers and technicians by presenting repair recommendations and maintaining transparency in cost and time estimates. You will keep customers informed throughout the service process and coordinate closely with the shop team.

The role offers top-of-market pay plans with incentives, comprehensive medical/dental/vision benefits, a 401(k), accrued vacation, ongoing training with specialists, and a sign-on