Service-to-Sales Automotive Advisor (Flexible Schedule)

Volkswagen-of-Orlando; Orlando (FL); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Aggressive compensation $60k-$100k+

Family Owned and Operated

Medical, Dental, Vision Insurance

401K

Paid Vacation and Sick Time

Paid Training

Flexible Schedule

Discounts on products, services, and ?

Growth Opportunities

Job summary

The Ed Napleton Automotive Group is seeking a Service to Sales Client Advisor at Volkswagen of Orlando to assist customers in the Service Department who are eligible for an upgrade.

You will promote upgrade options, follow up with prospects, set appointments for service and sales, and help generate leads while delivering excellent customer service in a fast-paced dealership environment.

Qualifications

• 2+ years automotive sales experience.
• Excellent communication skills.
• Tech-savvy and able to learn new systems.
• Willingness to undergo a background check.
• 18+ years old.

Responsibilities

• Promote vehicle upgrade options in sales and service department of dealership.
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction.
• Schedule sales appointments and reschedule no show customers.
• Contact customers based on current marketing incentives.
• Follow up with existing and potential customers to generate leads and close sales.
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.
• Follow up in a manner that results in the customer visiting the dealership.
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

Skills

Automotive Sales

Communication

Tech Savvy

Job description

The Ed Napleton Automotive Group is seeking a Service to Sales Client Advisor at Volkswagen of Orlando to assist customers in the Service Department who are eligible for an upgrade.

You will promote upgrade options, follow up with prospects, set appointments for service and sales, and help generate leads while delivering excellent customer service in a fast-paced dealership environment.