Top-Notch Dental Scheduling Coordinator

Kentuckiana Oral Maxillofacial and Dental Implant Surgery; Louisville (KY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Bonus potential

Paid Time Off

401k Matching

Health Savings Account

Medical Insurance

Dental Coverage

Job summary

Kentucky Oral Maxillofacial and Dental Implant Surgery in Louisville, KY is seeking a Scheduling Coordinator to join our elite in-office team. This full-time role focuses on delivering concierge level patient service, scheduling appointments, and coordinating with providers and referring offices.

The ideal candidate has a high school diploma, at least one year of customer service, and a friendly, professional demeanor.

Qualifications

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.

Responsibilities

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly, professional presence

Basic office skills

Good organizational skills

Education

High school diploma or equivalent

Job description

Kentucky Oral Maxillofacial and Dental Implant Surgery in Louisville, KY is seeking a Scheduling Coordinator to join our elite in-office team. This full-time role focuses on delivering concierge level patient service, scheduling appointments, and coordinating with providers and referring offices.

The ideal candidate has a high school diploma, at least one year of customer service, and a friendly, professional demeanor.