High-Earning Auto Service Advisor | $140K+ Potential

Lou-Bachrodt-Auto-Group; Rockford (IL); On-site; USD 140,000 - 170,000; Full time

Job summary

Lou-Bachrodt-Auto-Group in Rockford, IL is seeking a Service Advisor to be the primary liaison between customers and our GM service team. You will greet customers, explain maintenance needs, prepare estimates, and communicate with technicians to keep vehicles moving efficiently.

We value strong communication, organization, and a customer-first approach. Previous dealership experience is a plus, but exceptional candidates from other fast-paced industries will be considered; earning potential with

Qualifications

• Experience in service advising or automotive industry preferred.
• Strong communication, sales, and problem-solving skills.
• Ability to work in a fast-paced, customer-facing environment.

Responsibilities

• Greet customers and listen to their concerns.
• Build relationships and explain maintenance needs.
• Provide accurate estimates and repair updates.
• Communicate with technicians during repairs.
• Present additional maintenance recommendations.
• Follow up with customers via phone, text, and email.
• Maintain repair orders and customer records.
• Help keep vehicles moving efficiently.
• Develop repeat and referral business through outstanding service.

Skills

Excellent communicators

Sales ability

Highly organized

Confident communication

Multitasking

Competitive mindset

Professionalism

Tech-savvy

Customer focused

Goal oriented

Calm under pressure

Job description

Lou-Bachrodt-Auto-Group in Rockford, IL is seeking a Service Advisor to be the primary liaison between customers and our GM service team. You will greet customers, explain maintenance needs, prepare estimates, and communicate with technicians to keep vehicles moving efficiently.

We value strong communication, organization, and a customer-first approach. Previous dealership experience is a plus, but exceptional candidates from other fast-paced industries will be considered; earning potential with